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idata
Community Manager
1,126 Views

purchased ssd(520, 180GB) is out of control, need replacement

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purchased ssd(520, 180GB) is out of control, need replacement.

I'm in Korea and I purchased using Employee Purchase Program.

How can I receive replacement service?

Thanks,

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1 Solution
idata
Community Manager
71 Views

To get warranty support for this drive you would contact the local or nearest support area, in South Korea the phone number is (822) 767 2595. Other numbers can be found here:

http://www.intel.com/p/en_US/support/contact/phone http://www.intel.com/p/en_US/support/contact/phone

Asia pacific (select country in drop down menu):

http://www.intel.com/support/contact/apac/apac_contact.htm http://www.intel.com/support/contact/apac/apac_contact.htm

for a warranty replacement you are usually required to have the SSD handy to provide some numbers, and you may be asked to provide a proof of purchase.

I hope this helps.

View solution in original post

2 Replies
idata
Community Manager
72 Views

To get warranty support for this drive you would contact the local or nearest support area, in South Korea the phone number is (822) 767 2595. Other numbers can be found here:

http://www.intel.com/p/en_US/support/contact/phone http://www.intel.com/p/en_US/support/contact/phone

Asia pacific (select country in drop down menu):

http://www.intel.com/support/contact/apac/apac_contact.htm http://www.intel.com/support/contact/apac/apac_contact.htm

for a warranty replacement you are usually required to have the SSD handy to provide some numbers, and you may be asked to provide a proof of purchase.

I hope this helps.

View solution in original post

idata
Community Manager
71 Views

Your information is very helpful to me.

Thank you!

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