Tried to format a new SSD of "Intel Optane(TM) SSD DC P4800X Series PHKE7361007A375AGN connected in DAS mode in a PCIE slot.
with 4k with ssd tool , Intel_SSD_Data_Center_Tool_3.0.10_Linux . But seeing issue "NVMe command reported a problem".
Although show command works fine.
[root@dhcp ~]# cat /etc/redhat-release
Red Hat Enterprise Linux Workstation release 7.0 (Maipo)
[root@dhcp ~]# isdct start -o json -intelssd 0 -nvmeformat LBAFormat=2 SecureEraseSetting=1
WARNING! You have selected to format the drive!
Proceed with the format? (Y|N): Y
Formatting...(This can take several minutes to complete)
"Intel Optane(TM) SSD DC P4800X Series PHKE7361007A375AGN":
"Status":"NVMe command reported a problem."
NVMe command reported a problem
Please help me with the issue.
Thanks for posting. We understand that you're experiencing issues to format your Intel® Optane™ SSD DC P4800X Series.
For documentation purposes, please provide us with the following details:
- Intel® System Support Utility file. You can find the https://downloadcenter.intel.com/download/26735/Intel-System-Support-Utility-for-the-Linux-Operating... download here.
- What's the firmware version on the SSD?
- Do you have any other system and OS to test this command?
- For testing only, can you please try different format options such as LBAFormat 0 instead of 2?
We haven't heard from you in the last few days. Please let us know if there's anything else we can do for you.