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"Secure erase cannot be run on the selected drive because it is not a supported feature under Windows 8 or Windows Server 2012."

CMoel
New Contributor

Secure Erase will not work on an Intel s3500 SSD i get the following message:

"Secure erase cannot be run on the selected drive because it is not a supported feature under Windows 8 or Windows Server 2012."

My system is Windows 10 Pro x64 free upgrade. What do I need to do?

8 REPLIES 8

PThei
New Contributor

I have the same problem, same error message within Intel SSD Toolbox (Version 3.3.6): "Secure Erase cannot be run on the selected drive because it is not a supported feature under Windows 8 or Windows Server 2012."

I also tried isdct (run as admin), but "isdct show -intelssd" shows "No results".

The disk "Intel SSD 535 Series 240GB" has the latest firmware, applied by the Intel SSD Toolbox (Version 3.3.6).

Any help?

RChan36
New Contributor

Same Problem.

ΛΜαν
New Contributor
Secure erase cannot be run on the selected drive because it is not a supported feature under Windows 8 or Windows Server 2012

same problem

i'm using win10 pro x64

idata
Esteemed Contributor III

Hello all,

You may want to give a try with the latest version of the Intel® Solid State Drive Toolbox on the following link: https://downloadcenter.intel.com/download/26306/Intel-Solid-State-Drive-Toolbox Download Intel® Solid State Drive Toolbox. If the error still shows up when trying to perform the secure erase, please go to the following link and try using diskpart: http://www.disk-partition.com/diskpart/clean-disk-4125.html Clean Disk with DiskPart Command

The steps are basically:

- Open CMD in administrator mode

- Type: diskpart and hit enter

- To show the disks, please type: list disk

- Select the disk number you want to secure erase, type: Select disk #

- Type: Clean all (This is equals to a secure erase)

Here is a picture of the CMD:

Regards.