Need Data sheets for - Thunderbolt 4 (JHL8540) and Thunderbolt 5 (JHL9580)

[chilo]

We are on process of developing Hubs and need Data sheets for  - Thunderbolt 4 (JHL8540) and Thunderbolt 5 (JHL9580).

Not sure where to look for. I have applied to some membership here and it say I am accepted and not sure it is the correct one. 

Please help

[JezreelZ_Intel]

HI chilo,

Thank you for reaching out to the Intel Community Forum with your request for the datasheets for Thunderbolt 4 (JHL8540) and Thunderbolt 5 (JHL9580). I will be checking this with our team to assist you further.

In the meantime, could you please share the purpose of your request for these datasheets? Understanding your specific needs will help us ensure we provide the most relevant information and support.

If you have any questions or need further assistance, please feel free to reach out.

Thank you for your cooperation.

Best regards,

Jezreel Z.

Intel Customer Support Technician

[chilo]

Hi. Thanks for your response.  We build several automation products to support product testing and reverse logistics operations mainly in mobile communications area. Currently we use 3rd party products to connect and process. We now want to integrate communications means as part of main module and offer to customers. We like to integrate Thunderbolt 4 (JHL8540) and Thunderbolt 5 (JHL9580).. That is why.

[JeanetteC_Intel]

Hello chilo,

Before I proceed with this review, may I inquire whether this product will be utilized for government or military applications?

I look forward to hearing from you soon.

Best regards,

JeanetteC.

Intel Customer Support Technician

[chilo]

HI,

On this project we are not planning for government or military applications.

We are building test modules for communication modules. We intend to use it in the module or later build independent Hubs for the same industry.

Regards; /Hailu

[VonM_Intel]

Hello chilo,

Let me try to help you with that. It’s great to hear about the work you’re doing in developing hubs and test modules in the communications space. Regarding your request for datasheets on the Thunderbolt 4 (JHL8540) and Thunderbolt 5 (JHL9580) controllers, these technical documents are typically available only to Intel® Partner Alliance (IPA) members with the appropriate Non-Disclosure Agreement (NDA) in place. This is to ensure sensitive design materials are shared securely.

To better assist you, may I ask a few clarifying questions:

1. Have you already signed an NDA with Intel? Some technical datasheets require this step before access is granted.
2. Are you working directly with an Intel Authorized Distributor or Design-In partner? They can often help streamline access to restricted documentation.

Best regards,

Von M.

Intel Customer Support Technician

[chilo]

Hi Von,

Thank you for your detailed response and the helpful information.

Regarding your questions, we have not yet signed a Non-Disclosure Agreement (NDA) with Intel, nor do we currently work with an Intel Authorized Distributor or Design-In partner.

We would greatly appreciate it if you could recommend an authorized distributor located near our office at 1250 W. Southlake Blvd, Southlake, TX 76092. Having a local contact would be very beneficial.

Additionally, please send us the necessary NDA documentation at your earliest convenience. We are prepared to review, sign, and return it promptly to facilitate access to the datasheets for the Thunderbolt 4 (JHL8540) and Thunderbolt 5 (JHL9580) controllers.

[JeanetteC_Intel]

Hello chilo,

Thank you for the information. I understand you haven't established an NDA with Intel or partnered with an authorized distributor yet. I'll be happy to check on this and share an update once it's available.

Best regards,

JeanetteC.

Intel Customer Support Technician

[JezreelZ_Intel]

HI chilo,

I hope this message finds you well. Please be informed that I will be sending you a private email with further details regarding your case.

Additionally, I want to let you know that I will be moving this case to our dedicated team for further review. The new case will be routed to the RDC (Resource & Design Center) for specialized assistance.

If you have any questions or need further assistance, please feel free to reach out.

Thank you for your cooperation and understanding.

Best regards,

Jezreel Z.

Intel Customer Support Technician

[chilo]

Hi Jezeel,

Thanks for your support. I will eagelrly await for your response by email

Regards; /Hailu

[chilo]

Hi Team,

We are still awaiting a response or contact from RDC (Resource & Design Center). In case you need my email, it is

<email removed for privacy>

Thanks.