系统重启有概率促发wifi网卡失效，右下角wlan开启界面消失，关机会促发蓝屏，wifi网卡驱动已更新到最新，望专家解决，感谢！

dreamonthepaper · ‎05-24-2024

先是蓝牙促发蓝屏，关闭蓝牙后，Wi-Fi促发蓝屏

************* Preparing the environment for Debugger Extensions Gallery repositories **************
   ExtensionRepository : Implicit
   UseExperimentalFeatureForNugetShare : true
   AllowNugetExeUpdate : true
   NonInteractiveNuget : true
   AllowNugetMSCredentialProviderInstall : true
   AllowParallelInitializationOfLocalRepositories : true

   EnableRedirectToV8JsProvider : false

   -- Configuring repositories
      ----> Repository : LocalInstalled, Enabled: true
      ----> Repository : UserExtensions, Enabled: true

>>>>>>>>>>>>> Preparing the environment for Debugger Extensions Gallery repositories completed, duration 0.000 seconds

************* Waiting for Debugger Extensions Gallery to Initialize **************

>>>>>>>>>>>>> Waiting for Debugger Extensions Gallery to Initialize completed, duration 0.203 seconds
   ----> Repository : UserExtensions, Enabled: true, Packages count: 0
   ----> Repository : LocalInstalled, Enabled: true, Packages count: 41

Microsoft (R) Windows Debugger Version 10.0.27553.1004 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\lee\Desktop\052524-7718-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available


************* Path validation summary **************
Response                         Time (ms)     Location
Deferred                                       srv*
Symbol search path is: srv*
Executable search path is: 
Windows 10 Kernel Version 22621 MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Kernel base = 0xfffff801`52e00000 PsLoadedModuleList = 0xfffff801`53a13130
Debug session time: Sat May 25 12:15:24.017 2024 (UTC + 8:00)
System Uptime: 0 days 0:07:35.821
Loading Kernel Symbols
...............................................................
................................................................
................................................................
...........................................
Loading User Symbols

Loading unloaded module list
.....................
For analysis of this file, run !analyze -vnt!KeBugCheckEx:
fffff801`53217f80 48894c2408      mov     qword ptr [rsp+8],rcx ss:0018:fffff801`56d1a0d0=000000000000009f
0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

DRIVER_POWER_STATE_FAILURE (9f)
A driver has failed to complete a power IRP within a specific time.
Arguments:
Arg1: 0000000000000004, The power transition timed out waiting to synchronize with the Pnp
	subsystem.
Arg2: 000000000000012c, Timeout in seconds.
Arg3: ffffdf82aafba5c0, The thread currently holding on to the Pnp lock.
Arg4: fffff80156d1a100, nt!TRIAGE_9F_PNP on Win7 and higher

Debugging Details:
------------------

Implicit thread is now ffffdf82`aafba5c0
*** WARNING: Check Image - Checksum mismatch - Dump: 0x210d9b, File: 0x210e01 - C:\ProgramData\Dbg\sym\BTHport.sys\FE108757203000\BTHport.sys

KEY_VALUES_STRING: 1

    Key  : Analysis.CPU.mSec
    Value: 1890

    Key  : Analysis.Elapsed.mSec
    Value: 30239

    Key  : Analysis.IO.Other.Mb
    Value: 2

    Key  : Analysis.IO.Read.Mb
    Value: 0

    Key  : Analysis.IO.Write.Mb
    Value: 3

    Key  : Analysis.Init.CPU.mSec
    Value: 218

    Key  : Analysis.Init.Elapsed.mSec
    Value: 10714

    Key  : Analysis.Memory.CommitPeak.Mb
    Value: 102

    Key  : Bugcheck.Code.LegacyAPI
    Value: 0x9f

    Key  : Bugcheck.Code.TargetModel
    Value: 0x9f

    Key  : Dump.Attributes.AsUlong
    Value: 1008

    Key  : Dump.Attributes.DiagDataWrittenToHeader
    Value: 1

    Key  : Dump.Attributes.ErrorCode
    Value: 0

    Key  : Dump.Attributes.KernelGeneratedTriageDump
    Value: 1

    Key  : Dump.Attributes.LastLine
    Value: Dump completed successfully.

    Key  : Dump.Attributes.ProgressPercentage
    Value: 0

    Key  : Failure.Bucket
    Value: 0x9F_4_PCI_Netwtw10_IMAGE_pci.sys

    Key  : Failure.Hash
    Value: {2a58d4d5-f378-7953-8166-fca84d1868fe}

    Key  : Hardware.BusType
    Value: PCI

    Key  : Hardware.DeviceID
    Value: DEV_A0F0

    Key  : Hardware.HardwareID
    Value: PCI\VEN_8086&DEV_A0F0&SUBSYS_00748086&REV_30

    Key  : Hardware.RevisionID
    Value: REV_30

    Key  : Hardware.VendorID
    Value: VEN_8086


BUGCHECK_CODE:  9f

BUGCHECK_P1: 4

BUGCHECK_P2: 12c

BUGCHECK_P3: ffffdf82aafba5c0

BUGCHECK_P4: fffff80156d1a100

FILE_IN_CAB:  052524-7718-01.dmp

DUMP_FILE_ATTRIBUTES: 0x1008
  Kernel Generated Triage Dump

DRVPOWERSTATE_SUBCODE:  4

HARDWARE_ID_BUS_TYPE:  PCI

HARDWARE_VENDOR_ID:  VEN_8086

HARDWARE_DEVICE_ID:  DEV_A0F0

HARDWARE_SUBSYS_ID:  SUBSYS_00748086

HARDWARE_REV_ID:  REV_30

HARDWARE_ID:  PCI\VEN_8086&DEV_A0F0&SUBSYS_00748086&REV_30

IMAGE_NAME:  pci.sys

MODULE_NAME: pci

FAULTING_MODULE: fffff801552c0000 pci

BLACKBOXBSD: 1 (!blackboxbsd)


BLACKBOXNTFS: 1 (!blackboxntfs)


BLACKBOXPNP: 1 (!blackboxpnp)


BLACKBOXWINLOGON: 1

CUSTOMER_CRASH_COUNT:  1

PROCESS_NAME:  System

STACK_TEXT:  
fffff801`56d1a0c8 fffff801`5335e638     : 00000000`0000009f 00000000`00000004 00000000`0000012c ffffdf82`aafba5c0 : nt!KeBugCheckEx
fffff801`56d1a0d0 fffff801`538a512c     : 00000000`00000000 fffff801`56d1a229 ffff9380`24836bf0 fffff801`56d1a229 : nt!PnpBugcheckPowerTimeout+0x70
fffff801`56d1a130 fffff801`530e5f7b     : ffff9380`00000002 00000000`00000001 fffff801`00000000 00000000`00000002 : nt!PopBuildDeviceNotifyListWatchdog+0x1c
fffff801`56d1a160 fffff801`530410b4     : 00000000`00000000 00000000`00000000 00000000`00000000 fffff801`4d4cb008 : nt!KiProcessExpiredTimerList+0x1eb
fffff801`56d1a290 fffff801`5321cf8e     : 00000000`00000000 fffff801`4d4c5180 fffff801`53b4c700 ffffdf82`a5d3d100 : nt!KiRetireDpcList+0xaf4
fffff801`56d1a540 00000000`00000000     : fffff801`56d1b000 fffff801`56d14000 00000000`00000000 00000000`00000000 : nt!KiIdleLoop+0x9e


IMAGE_VERSION:  10.0.22621.3640

STACK_COMMAND:  .cxr; .ecxr ; kb

FAILURE_BUCKET_ID:  0x9F_4_PCI_Netwtw10_IMAGE_pci.sys

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 10

FAILURE_ID_HASH:  {2a58d4d5-f378-7953-8166-fca84d1868fe}

Followup:     MachineOwner
---------

NatVis script unloaded from 'C:\Program Files\WindowsApps\Microsoft.WinDbg_1.2402.24001.0_x64__8wekyb3d8bbwe\amd64\Visualizers\atlmfc.natvis'
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RamyerM_Intel · ‎06-03-2024

Hello dreamonthepaper,

请注意，我们只能用英语为您提供支持。我们使用网络翻译工具来翻译此回复，因此可能存在一些不准确的翻译。

To help you with your inquiry, may I please know the specific product you are using and the system it is inserted into? You may also send us the SSU logs instead so we can be more familiar with your system configuration. I will be waiting for your reply.

Ramyer M.

Intel Customer Support Technician

RamyerM_Intel · ‎06-06-2024

Hello dreamonthepaper,

I am just looking for an update regarding the information we requested. Kindly please let me know about this information so we can identify the next steps that needs to be taken to solve this issue.

Ramyer M.

Intel Customer Support Technician

NormanS_Intel · ‎06-12-2024

Hello dreamonthepaper,

We have not heard back from you so I will close this inquiry now. If you need further assistance, please submit a new question as this thread will no longer be monitored.

Best regards,

Norman S.

Intel Customer Support Engineer