I have just upgrade to the AC-3160 wi-fi on my gateway laptop with windows 10 the blue tooth is working well but the wi-fi is not seeing anything everything says the device is working properly butit is picking up anynetworks. Please help
Installing or upgrading the various Intel® Wireless Adapters by end users is not supported by Intel. Replacing an adapter associated with specific wireless software with a different type of adapter may cause your adapter to have issues connecting or give software error messages.
Before installing this device into a system, you must contact the manufacturer of the system, and determine if the product is approved for use in a specific system in a specific country. For more details, please review the following advisories:
http://www.intel.com/support/wireless/wlan/sb/CS-011644.htm Intel® Wi-Fi Products — Regulatory Information Regarding Hardware Installation or Upgrade
http://www.intel.com/support/wireless/wlan/sb/CS-031167.htm Intel® Wi-Fi Products — Why Doesn't My Laptop Recognize My New Intel® Wireless Adapter?
In our best effort, we would advise you to run the http://www.intel.com/p/en_US/support/detect?iid=dc_iduu Intel® Driver Update Utility and make sure you are using the most recent drivers for the adapter.
Also, you can apply the configuration from the document: http://www.intel.com/support/wireless/sb/CS-030709.htm?wapkw=wifi+recommended+settings Wireless Networking — What are the Recommended Settings for 802.11n Connectivity?
If the issue persists after this, we would advise you contact the http://www.intel.com/support/oems.htm Computer Manufacturer Support for further assistance.
If you have Windows 10 32-bit and 64-bit:
Wireless_18.20.0_De132.exe (32-bit) and Wireless_18.20.0_De164.exe (64-bit)
SOFTWARE and DRIVERS:
Intel PROSet/Wireless WiFi Software (includes Drivers):
Wireless_18.20.0_e132.exe (64-bit) and Wireless_18.20.0_e164.exe (64-bit)