The title pretty much says it all. I've installed an AC 9260 on a third-party PCIE-X1 card and I cannot connect to my wireless network. Device Manager says the card has been installed correctly and - in fact - Windows has installed the most up-to-date driver for it. The system gives the message "No connections available." When I switch back to my USB wi-fi dongle, the system connects to my network immediately.
My computer is a Dell Inspiron 518 and the operating system is Windows 10 with all the latest updates. The PCIE-X1 card is this one:
I'm stumped. Can anyone tell me what the issue might be?
Thank you for joining the community.
I see that you are having problems to access wireless connection with the Intel® Wireless-AC 9260, allow me to help you with the inquiries.
In order to help you better, I would like to gather more information about the configuration you have on the computer. Please attach to this thread the TXT file the Intel® System Support Utility will generate: https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility
Steps to save the report:
- Run the utility.
- Click on "Scan" to get the scanned system.
- Once the scan is complete click on "next".
- Use the "save" option, save the report to your desktop.
- To attach a file, you must click the "Attach" option on the bottom right-hand corner of the response box.
Could you provide me with a picture of the device manager showing the driver version installed for the Intel® Wireless-AC 9260 installed on your system?
- Go to the device manager.
- Find the Intel® Wireless-AC 9260 in the network adapters' dropdown.
- Right click on it, select properties.
- Go to the driver tab.
Hope this help.