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AC 9462 isnt working

Spirice
Beginner
483 Views

I was downloading a software "GeForce" for my laptop probably for things or more then after some time it doesnt work there is a red ! sign on the device manager trying tutorials didn't work tried download and updating didn't work i hope i might get help soon.

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David_G_Intel
Moderator
448 Views

Hello Spirice

  

Thank you for posting on the Intel️® communities. 


To have a better understanding of this problem, we need more information:


  • What is the specific problem? Are you able to connect to the internet?
  • Do you experience Wifi problems, Bluetooth, or both?
  • Do you know if this started after an OS update or a wireless driver update?
  • Is this a laptop or desktop system?
  • Is this a new computer?
  • Which operating system version are you using?
  • Is this the original adapter that came pre-installed in your system or did you change/install a new adapter recently?
  • Did you get the expected performance before?
  • Have tried a roll back to a previous driver version for testing?


I will send you an e-mail to the e-mail address associated with your community profile requesting some reports that may contain sensitive information. 


Regards, 

David G 

Intel Customer Support Technician 

 


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David_G_Intel
Moderator
437 Views

Hello Spirice


Were you able to check the previous post?  

Let us know if you still need assistance.   

  

Best regards,  

David G.   

Intel Customer Support Technician  



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David_G_Intel
Moderator
424 Views

Hello Spirice


We have not heard back from you, so we will close this thread. If you need any additional information, please submit a new question as this thread will no longer be monitored. 

  

Best regards,  

David G. 

Intel Customer Support Technician  


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