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AX200 Wifi Signal/Connectivity

soraaros
Beginner
1,598 Views

Hi, I've recently upgraded from my laptop to a desktop (Location of PC/Laptop remains the same). However i experience a significant drop in my wifi signal/strength.

 

My old laptop is on ac 3165 - 3-4bar of 5ghz wifi. Can detecting surrounding wifi connections

My new desktop is on ax 200 160mhz - 1bar of 5gh wifi. Detect no other surrounding wifi connections.

 

What can i do? I'm already on the latest driver on my ax200/

system file is attached. 

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DeividA_Intel
Employee
1,551 Views

Hello soraaros,  

  


Thank you for posting on the Intel® communities.   

  


In order to better assist you, please provide the following:  

 


1. Is this the original adapter that came pre-installed on your computer or did you change/install the adapter to this one?   

2. Is the Bluetooth working? 

3. What is the brand and model name of your router?

4. Was the desktop wifi working as you wanted before?

5. Are you using the antennas of the adapter?

6. Have you checked with the motherboard manufacturer for troubleshooting steps?



Regards,  


Deivid A. 

Intel Customer Support Technician 


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DeividA_Intel
Employee
1,541 Views

Hello soraaros, 


  


Were you able to check the previous post and get the information requested? Please let me know if you need more assistance.   


  


Regards,  


Deivid A.  

Intel Customer Support Technician  


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DeividA_Intel
Employee
1,529 Views

Hello soraaros, 


  


We have not heard back from you, so we will close this inquiry. If you need further assistance or if you have additional questions, please create a new thread and we will gladly assist you.  


  


Regards,  


Deivid A.  

Intel Customer Support Technician  


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