AX210 Periodic Lag Spike

[Olorin]

Hi all,

I've been pulling my hair out trying to resolve an issue with my AX210 WiFi card. Basically every 1/ minutes on the dot, I experience 5 seconds of latency/lag while doing in home game streaming (via the Moonlight client). Things that I have tried to resolve but failed:

- Using Linux (worked for 2 weeks then problem came back)
- Disabling all power related settings for WiFi
- Following all suggestions around this problem both in driver management and regedit
- updating to the latest driver
- modifying a whole slew of settings with network setup

I finally decided to completely downgrade the WiFi driver today, and before updating it, decided I'd do a test. I set Block Global BG Scanning to always (previously this setting wasn't available to me, although I set it in regedit) then ran my streaming. I was able to play fine for 15 minutes, where normally I get a lag spike every 10 minutes on the dot.

My question now is twofold:
- with the latest WiFi driver, does the Block Global BG Scanning regedit key have any effect?
- is there some issue with the latest driver that is causing these lag spikes when doing very latency sensitive activities (such as game streaming)?

Is it possible to re-enable the global BG Scanning option in an attempt to fix this going forward? As it stands, it seems my only option is to downgrade my wifi driver, and utilize that setting which has since been removed.

It seems there's some periodic thing going on with the card that can't be disabled in later versions of the driver (and also exists in the Linux driver by the looks of things)

[HeavenlyRen]

Created an account to say that this is still true as of today.

Currently running 22.45.1.1 and iot's way better than even the latest 23.80.1 driver. This is pretty insane.

Also go figure why it's 6e compatible but this chip cannot see 6G SSID. (I've also saw other people say that with 22.45.1.1 they see it but I don't unfortunately)

[ayanamist]

It is still true for 23.110.0 driver on intel ax211 today.

After downgrade to 22.140.0, there is no more packet loss every 10 minutes which hangs moonlight streaming.

[CC_CC1]

Having the same issue with AX211 on the Dell laptop, regardless of the router model (tried with ASUS RT-AX59U, which used MediaTek SOC, and with ASUS RT-AX82U, which uses Broadcom SOC) and the WiFi driver version.

The problem is most clearly observed when using the GeForce Now cloud gaming service (via the native Windows app): exactly every ten minutes there is a delay in the stream for several seconds, and while on AX82U this is less noticeable (the stream just slows down a little), on AX59U there is a significant distortion of the stream, and the GeForce Now application reports packet loss.

It would be great if Intel engineers checked the operation of WiFi cards with the GeForce Now service, since it gives a fairly clear idea of ​​the problem with these latency spikes.

[CC_CC1]

After months of experiencing lag every 10 minutes on the GeForce Now cloud gaming service, as I wrote in my previous post, I finally downgraded to version 22.140.0.3. By setting the 'Global BG Scan Blocking' option to 'Always,' all the stutters disappeared! Intel, please bring back this setting for cloud gamers and streamers, as the current background scanning implementation in the latest version simply doesn’t work for us.

[Alka]

I also run into this issue.

Periodic lag spikes when using moonlight/sunshine.

My client is wired via ethernet, while my sunshine server (Win11) is using an AX210. The session is buttery smooth, but every few minutes the stream becomes very choppy.

I also downgraded the driver and set bg scan blocking to always and can confirm that this fixes the issue until "something" overrides the drivers in a random update.

@RamyerM_Intel no offense but seriously: Isn't this now enough proof that the recent drivers have this regression and that the setting needs to return? Why is there no answer from Intel or anything from the developers?

And to all other in this thread:

Can anyone make a recommendation for a known good Wifi Chip that is **not** from Intel and works well with Moonlight/Sunshine?

[Daniel_De]

Just registered to say that I also run into this issue.

@RamyerM_Intel or anyone from intel stuff, please, return option so the device can be used by the user as they want. 

I've built in wifi adapter into the motherboard, so there's no way to change it. I think this is the last time I'm buying Intel products. Broken CPU's 14xxx , now this.