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Beginner
115 Views

Accidently deleted Bluetooth drivers

yesterday I accidentally deleted all my BlueTooth drivers and now I can't find the option to turn on/off Bluetooth and I can't find it in the device manager. in device manager, it doesn't show up when I go to show>show hidden devices. I watched a video that told me to install this: BT_22.00.0_64_Win10 and then go to (c:)>windows>system32>fsquirt. I opened the fsquirt file and pressed receive files and it just says "Bluetooth file transfer not completed" and "the file could not be sent because the connection could not be established, check to make sure the Bluetooth radio is plugged in"

I also tried troubleshooting and it said that my device doesn't have Bluetooth

Bluetooth worked fine 3 days ago

thank you!

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10 Replies
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Super User
107 Views

In order to get better information about your system, please download the Intel System Support Utility (SSU). Run the SSU scan and save the results. The .txt file with the results please attach to your post.

Leon

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Beginner
102 Views

here is the .txt file

thank you!

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Highlighted
Super User
96 Views

Hi @B1TE 

No file was attached. In order to attach this report , please click on "browse" below the post frame when you answering to this message and attach this file.

Leon

 

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Highlighted
Beginner
87 Views

when I do it you cant open it :/, but ill try one more time:

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Highlighted
Super User
84 Views

  1. Download the BT Driver for your board, unzip the archive and install this driver.
  2. FYI, this is the download page for all drivers for your board.  On this page you will find all other drivers and latest version of BIOS (you are running on outdated BIOS).

Leon

 

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Highlighted
Beginner
74 Views

when I try downloading the BT driver it says "does not support this operating system"

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Highlighted
Beginner
72 Views

I restarted and I could open the file now!

this is what is says:

-------------------------------------------------------------------------------
* *
* BIOSRenamer *
* *
-------------------------------------------------------------------------------

RB550FGW.CAP ===> RB550FGW.CAP

This file has been renamed to RB550FGW.CAP. To use USB BIOS Flashback, copy RB550FGW.CAP to the root of your USB flash drive.


Press any key to continue . . .

 

what does this mean?

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Highlighted
Super User
66 Views

I've downloaded the zip file and extracted it without any problem (see the attached clip). If you have problem with the installation, you need address this question to Asus support.

 

Leon

 

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Highlighted
Beginner
30 Views

now i have updated my bios

and i installed the bluetooth driver

but my bluetooth still dont work

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Highlighted
Super User
27 Views

Hi @B1TE 

Now, check in BIOS if Bluetooth is enabled and in Windows Settings Devices > Bluetooth & other devices - the Bluetooth should be ON.

Leon

LeonWaksman_0-1606249883726.jpeg

 

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