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5737 Discussions

Always get BSOD after wireless driver was updated

huangxiao
Novice
294 Views

Hello, I am using intel ax200 wireless card, but I found a issues.

 

When I try to update my driver from 21.90.3.2 to 21.120.x or 21.110.x , after driver update finish, my windows always get BSOD.

(21.90.3.2 is very stable to me and I did not get any BSOD on this version, but I don't like it because it was out of date)

 

Here is my device events: (Device not startup Netwte10)

bsod.png

 

Full event:

Device PCI\VEN_8086&DEV_2723&SUBSYS_00848086&REV_1A\4&1dbf6edc&0&00EE had a problem starting.

Driver Name: oem2.inf
Class GUID: {4d36e972-e325-11ce-bfc1-08002be10318}
Service: Netwtw10
Lower Filters:
Upper Filters: vwifibus
Problem: 0x15
Problem status: 0x0

 

Here is my BSOD dump file:

Dump file 

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2 Replies
huangxiao
Novice
285 Views

Somebody help me? I have no idea why I always get BSOD with this error. HELP!!!

AndrewG_Intel
Moderator
279 Views

Hello huangxiao


Thank you for posting on the Intel® communities.

Our support is only provided in English. We may not be able to translate screenshots attached to the thread. To better assist you, we use a translation tool.


We noticed that you have another thread open regarding the same inquiry. In order to avoid duplication of efforts, we will close this current thread and the support will continue through your other thread >> https://community.intel.com/t5/Wireless/Always-get-BSOD-after-wireless-driver-was-updated/m-p/120633...


Best regards,


Andrew G.

Intel Customer Support Technician


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