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AptX HD support for Wi-Fi 6 AX201

GunstarGizmo
Beginner
5,850 Views

I recently purchased a few hi-res audio devices for my computer, but unfortunately neither can use this feature because my AX201 lacks ability to receive this level of compressed audio or there's simply no support which enables it to do so. I hope I don't have to purchase another BT adapter with this feature after hearing all the hype about Wi-Fi 6.

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10 Replies
Carlos_L_Intel
Employee
5,794 Views

Hi @GunstarGizmo


Thank you for posting on the Intel® communities. I'm sorry for the inconvenience this might have caused you. Please help me with the following information in order to assist you: 


  • Can you mention the model of the devices you purchase? 
  •  To get more information from your system, please install the Intel:registered: System Support Utility (Intel:registered: SSU): https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-for-Windows- Open the application and select "Everything" click on "Scan" to see the system and device information. By default, Intel:registered: SSU will take you to the "Summary View". Click on the menu where it says "Summary" to change to "Detailed View". Click on "Next", save the report and attach it to your response.


Best regards,  


Carlos L.  

Intel Customer Support Technician.


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GunstarGizmo
Beginner
5,788 Views

Here is the report.

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Carlos_L_Intel
Employee
5,766 Views

Hi @GunstarGizmo,


 Thank you for the report. Can you also share the devices you are trying to connect, so I can look into this? 


Best regards, 


Carlos L.  

Intel Customer Support Technician.


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GunstarGizmo
Beginner
5,761 Views

The devices connect, but it's only a standard BT connection without the hi-res feature. One of the devices is the Asus ROG Strix Go BT headphones. Both devices require the same connection to utilize this.

 

I have a feeling that my wi-fi adapter requires a chip from Qualcomm to deliver a compressed audio stream.

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Carlos_L_Intel
Employee
5,733 Views

Hi @GunstarGizmo,


 Thank you for the information. Let me check this internally and as soon as I have more details I'll let you know 



Best regards, 


Carlos L.  

Intel Customer Support Technician.


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Carlos_L_Intel
Employee
5,703 Views

Hi @GunstarGizmo,


 Thank you for your time. Bluetooth's profiles are managed natively by the OS, therefore Windows supports APT-X and APT there is no need for a driver or additional software. Please contact Microsoft for more information on this. 


Best regards, 


Carlos L.  

Intel Customer Support Technician.


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GunstarGizmo
Beginner
5,691 Views

It's a codec, not a driver. The codec is on my system, but not supported by my BT module which means I'll need to purchase another BT module that actually has apt-x support. I'm not sure why Asus chose to put such a generic module on a high end board.

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Carlos_L_Intel
Employee
5,667 Views

Hi @GunstarGizmo,


 Thank you for you post. Yes, that is correct, you should not require extra hardware for it to function. Please contact Microsoft to get more support on the Bluetooth profiles. 


Best regards, 


Carlos L.  

Intel Customer Support Technician.


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Carlos_L_Intel
Employee
5,591 Views

Hello @GunstarGizmo,


We have not heard back from you, so we will close this thread. If you need any additional information, please submit a new question as this thread will no longer be monitored. 


Best regards,  

Carlos L. 

Intel Customer Support Technician.



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GunstarGizmo
Beginner
5,578 Views

I do require a wireless module with a Qualcomm DSP for this feature to work. This is not a Windows issue, it's an issue with the AX201 hardware which only supports SBC.

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