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Bluetooth on 7260 Wireless-N Not Visible

TJohn9
Novice
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I'm running the Samsung Ativ Series 9 Book Plus. Was installing the 7260 Wireless-N software update 17.0.1405.02. Since I did that, my Bluetooth is gone. Not visible in Device Manager, not able to connect anything, nothing... Anyone have an idea what would cause that?

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Muthu_K_Intel
Employee
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Window 8.1? Could you install 1405 and cold boot (shutdown /p). After booting into the OS again, you should see Generic Adapter in Device Manager. Then try installing https://downloadcenter.intel.com/Detail_Desc.aspx?DwnldID=24191&lang=eng&ProdId=3827 Intel® Download Center (32 or 64)? Make sure you perform cold boot between uninstall and re-install steps.

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Muthu_K_Intel
Employee
722 Views

Window 8.1? Could you install 1405 and cold boot (shutdown /p). After booting into the OS again, you should see Generic Adapter in Device Manager. Then try installing https://downloadcenter.intel.com/Detail_Desc.aspx?DwnldID=24191&lang=eng&ProdId=3827 Intel® Download Center (32 or 64)? Make sure you perform cold boot between uninstall and re-install steps.

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TJohn9
Novice
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BSon
Beginner
721 Views

Hey diceman,

did this work for you? Which form factor does your 7260 Card have? Mini-PCIe oder NGFF/M.2?

Cheers

Bjson

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