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idata
Community Manager
3,638 Views

Bug report: Advanced-N 6230- Driver 15.3.50.2 + Win 8

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Samsung Slate XE700T1A-A04 running Windows 8 Enterprise.

Intel(R) Centrino(R) Advanced-N 6230- Driver version 15.3.50.2 (latest)

When I connect via a WiFi hotpot (Internet Sharing over the Nokia Lumia 920) I get a BSOD on Windows 8 Enterprise, with a netwsw00.sys error within 2 minutes consistently.

Please advise.

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1 Solution
idata
Community Manager
536 Views

I would like to let others know that I have also experienced this BSOD:

Windows 8 Pro x64 with Intel Centrino 1030-N 15.3.50.2 drivers (current)

Windows Phone 8X OS 8.0.10211.204 (this and all other drivers are current)

However, in my case enabling Federal Information Processing Standard (FIPS) fixed the issue, albeit with several attempts as my PC kept BSOD'ing before I could enable it.

You can enable it by:

>Right clicking on the Windows Phone hotspot SSID in the charm bar

>View connection properties

>Advanced Settings in the security tab

>Enable FIPS

As per this thread:

http://discussions.nokia.com/t5/Nokia-Lumia/Lumia-920-Shared-Internet-causes-Win8-Laptop-Blue-Screen... M33984 http://discussions.nokia.com/t5/Nokia-Lumia/Lumia-920-Shared-Internet-causes-Win8-Laptop-Blue-Screen... M33984

Please get this fixed for other users! Thank you!

View solution in original post

18 Replies
idata
Community Manager
536 Views

Thank you for your post and for the time to communicate this issue to us. We have not identified any known issues by connecting to specific hotspots

You may want to try driver version 15.3.1. from here:

http://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&ProdId=3315&DwnldID=22116&ProductFamily=Wirel... http://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&ProdId=3315&DwnldID=22116&ProductFamily=Wirel...

You would download Wireless_15.3.1_Ds32.exe for Windows* 8 32 bit or Wireless_15.3.1_Ds64.exe if your Windows* 8 is 64 bit

This version is also recommended in certain cases where the computer used to run Windows* 7 then was upgraded to Windows* 8 and has some trouble connection to the adapter.

Something else to check woud be the Windows* Event Viewer,

Click on start, in the search box type 'Event viewer' click on 'Windows logs' then on 'application' and 'System' check in both in the middle pane to see if any entries apply to the date and time the blue-sceen occurred.

idata
Community Manager
536 Views

Hello Nathalie!

Thank you for your response! Very much appreciated!

I navigated to the link you provided and found that the drivers you suggested are for Windows 7.? To verify you want me to install the Windows 7 drivers on Windows 8 Pro 64?

The installation I have is a pure Windows 8 Pro 64 (Enterprise) (not an upgrade). The wireless card drivers are the most current Intel drivers for Windows 8-

Wireless Card: Intel(R) Centrino(R) Advanced-N 6230-

Operating System: Windows 8 Pro Enterprise Edition (non upgrade)

Driver version: 15.3.50.2 (latest) Found here- http://downloadcenter.intel.com/SearchResult.aspx?lang=eng&ProductFamily=Wireless+Networking&Product... Download Center

The drivers work great for most WiFi connections but when connecting to a Nokia Lumia 920 WiFi hotspot causes a BSOD (Blue screen of death) with a "netwsw00.sys" error within 2 minutes consistently. I have tried this with multiple phones and have traced it down to the Wireless Card driver causing the BSOD.

Regardless of WiFi hot spot the driver should not be throwing/allowing a BSOD.

I am an architect/developer and want to alert you of the bug.

There are other reports of this on the web please see-

http://discussions.nokia.com/t5/Nokia-Lumia/Lumia-920-Shared-Internet-causes-Win8-Laptop-Blue-Screen... http://discussions.nokia.com/t5/Nokia-Lumia/Lumia-920-Shared-Internet-causes-Win8-Laptop-Blue-Screen...

Thank you Nathalie!!

idata
Community Manager
536 Views

Here is a screenshot of the error, sometimes I get the IRQ error sometimes the netwsw00.sys error.

Thank you!

idata
Community Manager
536 Views

I am getting BSOD on windows 7 using the

Intel(R) Centrino(R) Advanced-N 6230- Driver version 15.3.50.2

when connecting to a hotspot

I installed WhoCrashed and got the following information

On Fri 12/21/2012 6:09:34 PM GMT your computer crashed

 

crash dump file: C:\windows\Minidump\122112-7956-01.dmp

 

This was probably caused by the following module: http://www.google.com/search?q=netwsw00.sys netwsw00.sys (Netwsw00+0xB1F3C8)

 

Bugcheck code: 0x1E (0x0, 0x0, 0x0, 0x0)

 

Error: http://www.google.com/search?q=MSDN+bugcheck+KMODE_EXCEPTION_NOT_HANDLED KMODE_EXCEPTION_NOT_HANDLED

 

file path: C:\windows\system32\drivers\netwsw00.sys

 

product: http://www.google.com/search?q=Intel%C2%AE%20Wireless%20WiFi%20Link%20Adapter Intel® Wireless WiFi Link Adapter

 

company: http://www.google.com/search?q=Intel%20Corporation Intel Corporation

 

description: Intel® Wireless WiFi Link Driver

 

Bug check description: This indicates that a kernel-mode program generated an exception which the error handler did not catch.

 

This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.

 

A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: netwsw00.sys (Intel® Wireless WiFi Link Driver, Intel Corporation).

 

Google query: http://www.google.com/search?q=netwsw00.sys+Intel%20Corporation+KMODE_EXCEPTION_NOT_HANDLED Intel Corporation KMODE_EXCEPTION_NOT_HANDLED

 

checking all driver versions, uninstalled WiDi, but still BSOD whenever I connect my phones HotSpot

idata
Community Manager
536 Views

I disabled the wifi on my laptop and plugged my phone in via USB and turned on USB tethering and stopped getting the BSOD, it's a sucky work around, but it is a work around just carry a USB cable with you

idata
Community Manager
536 Views

Intel Support,

Has a bug report been opened with the development support team? This issue is current.

Thank you!

idata
Community Manager
537 Views

I would like to let others know that I have also experienced this BSOD:

Windows 8 Pro x64 with Intel Centrino 1030-N 15.3.50.2 drivers (current)

Windows Phone 8X OS 8.0.10211.204 (this and all other drivers are current)

However, in my case enabling Federal Information Processing Standard (FIPS) fixed the issue, albeit with several attempts as my PC kept BSOD'ing before I could enable it.

You can enable it by:

>Right clicking on the Windows Phone hotspot SSID in the charm bar

>View connection properties

>Advanced Settings in the security tab

>Enable FIPS

As per this thread:

http://discussions.nokia.com/t5/Nokia-Lumia/Lumia-920-Shared-Internet-causes-Win8-Laptop-Blue-Screen... M33984 http://discussions.nokia.com/t5/Nokia-Lumia/Lumia-920-Shared-Internet-causes-Win8-Laptop-Blue-Screen... M33984

Please get this fixed for other users! Thank you!

View solution in original post

idata
Community Manager
536 Views

Thank you Lee!!!

Enabling FIPS resolved the issue!

You rock!!!

Thank you!

idata
Community Manager
536 Views

Glad it helped

BLong3
Beginner
536 Views

Thanks for this workaround, but it does not work in Windows 8.1 (at least in the beta). You can no longer right click on WiFi access points in the charm bar, so I'm not sure how to enable FIPS now. Anyone with 8.1 figured this out yet?

BLong3
Beginner
536 Views

OK, I found that you have to connect to the access point, then go to network and sharing center, click the SSID name, and hen click wireless properties. However, the workaround does not work and it BSODs anyway.

idata
Community Manager
536 Views

I had the same problem with the Windows 8 Intel driver noted and an AGN 6200 adapter in a Lenovo W510, occurring only when connecting to a mobile hotspot; Nokia 822 on Verizon in my case. Non-mobile hotspots worked fine. I resolved the issue by reverting to the driver that Microsoft includes with Windows 8 for this adapter, 14.2.1.3 dated 10/7/2011. No further problems.

idata
Community Manager
536 Views

I have the exact same problem. Lumia 920 hotspot crashes on 6230 adapter. After enabling FIPS the issue was resolved. But I think this issue is a mayor problem and should be fixed quickly.

idata
Community Manager
536 Views

Thank you for taking the time and reporting the issues and current work around, Just to let you know that this is being work on to identify a solution integrated in future drivers.

idata
Community Manager
536 Views

Similar issue here :

Windows 7 (64-bit) + Intel Centrino Ultimate-N 6300 AGN

BSOD with WiFi tethering with Nexus 4. The crashes happens within a few seconds of establishing the connection.

idata
Community Manager
536 Views

Just want to add to the list, this is also occurring when trying to tether with a Motorola Razr HD. The wifi card in the laptop is an Intel Centrino 6205, driver version is dated 1/25/2013 with a version number of 15.4.1.1.

Crash report:

crash dump file: C:\Windows\Minidump\MEMORY.DMP

This was probably caused by the following module: http://www.google.com/search?q=netwsw00.sys netwsw00.sys (Netwsw00+0x3EE63)

Bugcheck code: 0x1E (0x0, 0x0, 0x0, 0x0)

Error: http://www.google.com/search?q=MSDN+bugcheck+KMODE_EXCEPTION_NOT_HANDLED KMODE_EXCEPTION_NOT_HANDLED

file path: C:\Windows\system32\drivers\netwsw00.sys

product: http://www.google.com/search?q=Intel%C2%AE%20Wireless%20WiFi%20Link%20Adapter Intel® Wireless WiFi Link Adapter

company: http://www.google.com/search?q=Intel%20Corporation Intel Corporation

description: Intel® Wireless WiFi Link Driver

Bug check description: This indicates that a kernel-mode program generated an exception which the error handler did not catch.

This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.

A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: netwsw00.sys (Intel® Wireless WiFi Link Driver, Intel Corporation).

PPave8
Beginner
536 Views

I just wanted to thank you for solution, it helped me.

My setup:

  • Lenovo t430 laptop with Centrino Ultimate-N 6300 AGN Wi-fi adapter, driver 15.4.1.1
  • Smartphone LG Nexus 4

     

     

Checking "FIPS" has helped me, but my question is: What is this, what does it do, why does it help?

GGlyn1
Beginner
536 Views

It looks like Intel may have finally fixed this bug in the latest PROset/Wireless package, version 16.1.1, which was just released a few days ago, on August 7. I haven't tried it on Windows 8 yet, but I installed this package on my laptop with an internal Centrino Advanced-N 6230 adapter, running Windows 7 64-bit, and it brought the driver to version 15.9.05, dated 6/16/2013. I am apparently now able to successfully connect to the wireless hotspot on my Verizon Incredible 4G LTE (aka HTC Fireball model ADR6410LVW) running Android 4.0.4 without bluescreening. Prior to installing this latest driver, the laptop would consistently BSOD in under minute after connecting to the hotspot.

 

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