I deinstalled the driver for Dual Band Wireless-AC 3160 but now i can't install it.
It's also not working with the Intel ProSet Software.
Tried many different drivers but none is working.
We understand you're having issues installing the latest drivers for your wireless adapter. In order to better assist you, we would like to have some more information:
- Which operating system are you using?
- What is the brand and model of your computer?
- Is this the original adapter or an upgrade part?
- Is the adapter not working with the drivers (you're unable to detect wireless networks, for example), or are the drivers not installing?
- Do you receive any type of error message or notification? If so, please share with us a screenshot or the exact message.
We look forward to hearing back from you.
I'm using Windows 10 on a Toshiba Portege.
The part is original.
It wasn't working so i wanted to reinstall the driver.
It seems that i can't install it right(manually or with Intel ProSet software).
There is no error message appearing.
When it comes to wireless drivers, there are three different versions:
While it's always best to use the drivers provided by your OEM, if you're having issues our generic drivers will serve as a good fall back option. However, in some cases your OEM drivers must be completely removed before our generic version may be installed. For this we recommend following our clean installation steps:
NOTE: Any links provided for third party tools or sites are offered for your convenience and should not be viewed as an endorsement by Intel® of the content, products, or services offered there. We do not offer support for any third party tool mentioned here.
After this, you may choose to apply our http://www.intel.com/content/www/us/en/support/network-and-i-o/wireless-networking/000005544.html recommended wireless settings.
Please let us know if this makes a difference.
This is an unusual situation.
Please download the https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility System Support Utility, run it and share the report with us by switching to the advanced editor (this enables post attachments).
Thank you for sharing this report with us.
It's possible that your wireless adapter is defective or has failed. Our recommendation at this point will be to contact your computer manufacturer for warranty support of to purchase a replacement part.
- https://support.toshiba.com/serviceofferings Toshiba* Support.
NOTE: Any links provided for third party tools or sites are offered for your convenience and should not be viewed as an endorsement by Intel® of the content, products, or services offered there.