Cant make pc hotspot

[Elit3Bear]

My WiFi PCiE card with the Intel dual band wireless-ac 7265 Chipset cannot make a windows hotspot on 2.4 or 5ghz band. It just says that the band is taken on both of them!

Please Help!

[Maria_R_Intel]

Hello Elit3Bear,

Thank you for posting on the Intel* Community.

To better assist you, please provide us with the below details:

• Is the wireless card an integration you made to your system?
• Was the hotspot working fine before?
• Can you please provide a picture to see the error message?

 I will send you an e-mail to the e-mail address associated with your community profile. Please reply to the email in order to provide us with the Intel® SSU report to avoid exposing sensitive information in the communities.

Best regards,

Maria R.

Intel Customer Support Technician

[Maria_R_Intel]

Hello Elit3Bear,

Were you able to check the previous post?

Let me know if you need more assistance.

Best regards, 

Maria R.  

Intel Customer Support Technician 

[Maria_R_Intel]

Hello Elit3Bear,

We have not heard back from you, so we will close this thread. If you need any additional information, please submit a new question as this thread will no longer be monitored.

Best regards, 

Maria R.  

Intel Customer Support Technician