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Centrino 6235 : BT_2.6.1210_e64 and Windows 8 Pro : Hkey_Local_Machine32 error

idata
Employee
9,491 Views

Hello.

I am experiencing an hkey_local_machine32 setup error using bt_2.6.1210_e64 on Windows 8 pro.

It seems that this release is not compatible with Windows 8, despite of the ambiguous decription of this release.

(Compatible, not compatible ?).

Any idea for a solution ?

Thank you

The complete message is : &# 13; Could not open key : HKEY_LOCAL_MACHINE32\SYSTEM\CurrentControlSet\Services\BTHPORT\Parameters.&# 13; Verify yhat you have sufficient acces to that key, or contact your support personnel.&# 13; &# 13; This key does not exist in Windows 8 x64. An the message occurs even with 'run as an administrator'.

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23 Replies
Jose_H_Intel1
Employee
434 Views

Is it possible to install the available Windows* updates and try again with the Bluetooth software version I posted above?

Unable to uninstall Intel® PROSet/Wireless Bluetooth® Software

http://www.intel.com/support/wireless/wlan/sb/CS-034396.htm http://www.intel.com/support/wireless/wlan/sb/CS-034396.htm

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ATaul
Beginner
434 Views

Hi. All available Windows updates were installed and I tried again to install BT_3.0.1304_e64.exe. Unfortunately, it did not work and I received only this error:

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Jose_H_Intel1
Employee
434 Views

Please try the following:

  1. Install current Windows* Updates
  2. Uninstall Intel® PROSet wireless and reboot
  3. Uninstall Intel® Bluetooth and reboot
  4. Install Intel® PROSet wireless 15.8.0
  5. Install Intel® Bluetooth 3.0.1304

If the issue persists you may consider reinstalling the operating system or contacting your system manufacturer for further assistance since your operating system might be corrupted.

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