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GPela
Beginner
1,962 Views

Centrino Wireless N-2230 Bluetooth doesn't work after Windows 8.1 upgrade

Hello,

I own a notebook Toshiba Satellite P855-34K with Intel Centrino Wireless N-2230. All worked perfectly with Windows 8.

 

After Windows 8.1 upgrade and having installed the newest drivers for Intel Centrino Wireless N-2230 from the Intel website (https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=23335&lang=ita&OSVersion=Windows%208... Area download as instructed from Toshiba Support, the bluetooth is still not working.

My notebook can send a picture via Bluetooth to my phone, but I can NOT do the vice versa: it can discover and pair with my phone but the connectivity lasts about 15 seconds.

I can send a file from notebook to my phone via Bluetooth but I can NOT send a file from the phone to the notebook.

I add that wireless led is always on, even if airplane mode is activated, wireless disabled and Bluetooth disabled. Moreover, it is possible to enable Bluetooth even with airplane mode activated.

 

I found exactly alike issues in other people owning PC with Intel Centrino Wireless N-2230, here is the link:http://answers.microsoft.com/en-us/windows/forum/windows8_1-hardware/bluetooth-doesnt-work-for-lapto... bluetooth doesn&# 39;t work for laptop HP ENVY TouchSmart m6 Sleekbook - Microsoft Community

 

Many Thanks

 

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8 Replies
Jose_H_Intel1
Employee
277 Views

Hello gabriele68, Is it possible to identify the driver provider and driver version for the Intel® Centrino Wireless Bluetooth* 3.0 + HS adapter?

Please verify if you also have this driver installed: https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=23258 https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=23258

GPela
Beginner
277 Views

Hello joe. Actually I have driver for Intel® Centrino Wireless Bluetooth* 4.0 + HS adapter, provider Intel, data 5/9/13, version 3.1.1309.386.

I also installed the driver you posted the link.

Thanks, I hope you can help me.

G68

GPela
Beginner
277 Views

Hello joe,

is Intel working to solve the issue?

Thanks

GPela
Beginner
277 Views

Hello,

I checked latest drivers but no improvement occurred.

Hope to hear soon good news.

Thanks

RHos
Beginner
277 Views

I was install new N2230 card, but not see bluetooth device under windows device manager.

Any idea? I have installed W8.1 64bit.

Jose_H_Intel1
Employee
277 Views

Bosskosvk, your issue seems to be completely different that what is presented in this thread. We suggest you contacting the system manufacturer for a list of validated adapters since the integration of wireless adapters is subject to compatibility and wireless regulatory approvals.

http://www.intel.com/support/wireless/wlan/sb/CS-011644.htm Intel� Wi-Fi Products; Regulatory information regarding hardware installation or upgrade

http://www.intel.com/support/wireless/wlan/sb/CS-031167.htm Intel� Wi-Fi Products; Why doesn't my laptop recognize my new Intel� wireless adapter?

Jose_H_Intel1
Employee
277 Views

Gabriele, 68 have you verified the devices are close to each other and no interference between them?

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