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Does the Intel® Dual Band Wireless-AC 8260 card support Wake on Wireless LAN and if so how do I enable it on Windows 7?

idata
Employee
5,452 Views

I have a Lenovo X1 Yoga with the Intel® Dual Band Wireless-AC 8260 network card and want to enable WoWLAN but I am unable to get the device to wake the laptop from a sleep state. I have run a WOL sniffer tool to confirm that the magic packet is reaching the device, which it is, so it remains to be the device configuration that is preventing wake up. I am running a Win7 OS and the latest drivers for the card.

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14 Replies
ASouz7
Honored Contributor II
2,968 Views

robertmartin,

Before we go any further could please confirm that this wireless adapter is the one installed by factory?

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idata
Employee
2,968 Views

HI, Yes this is the factory fitted wireless adapter nothing has been changed since receiving the laptop from the vendor.

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ASouz7
Honored Contributor II
2,968 Views

robertmartin,

The Intel® Dual Band Wireless-AC 8260 supports this feature, however, you need to consider that your system also plays a great role. We recommend that you contact the computer manufacturer in order to find out more. http://www.intel.com/content/www/us/en/support/topics/OEMs.html Computer Manufacturer Support Websites

In order to help you with, we have found you online documentantion provided by Microsoft* that can help you on how to set it up on Windows*7. Here is the link: https://technet.microsoft.com/en-us/library/ee851581(v=ws.10).aspx Configure Wake on Wireless LAN (WoWLAN) - Please make sure you are running the latest drivers for the adapter provided by your PC manufacturer. Please let us know if you need any more assistance from us.

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ASouz7
Honored Contributor II
2,968 Views

robertmartin,

We haven't heard from you yet. Please let us know if the information above answered your question.

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idata
Employee
2,968 Views

Thanks, we are speaking to the manufacturer at the moment and testing Intel AMT configurations. Unfortunately though we are unable to connect to the device. We follow the instructions in step 4 of this guide, but then when we follow step 5 we can not connect to the device.

https://software.intel.com/en-us/articles/intel-active-management-technology-start-here-guide-intel-amt-9 Intel® Active Management Technology (Intel® AMT) Start Here Guide (Intel AMT 9.0) | Intel® Developer Zone

Would you know if this is the what we need to be doing? And if so what the correct network setup in Intel MEBx should be?

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ASouz7
Honored Contributor II
2,968 Views

robertmartin,

Remember that you need to make sure your computer supports this feature in order to make it work.

There are two types of setup.

1. Enterprise Mode

2. Small Medium Business Mode (SMB)

You can find more information here: https://software.intel.com/sites/manageability/AMT_Implementation_and_Reference_Guide/default.htm?turl=WordDocuments/intelamtmebxsetuptypes1.htm Intel® AMT MEBx Setup Types.

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idata
Employee
2,968 Views

I have spoken today with a technician from Lenovo who has advised that to enable connection to the device for configuration we will need to install Intel Setup and Configuration Server as AMT v11 doesn't support SMB provisioning mode. So we will be investigating this method now.

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ASouz7
Honored Contributor II
2,968 Views

robertmartin,

We would like to know if you have any reached any results from the inverstigation you and your team are doing.

Please let us if you still need our assistance.

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idata
Employee
2,968 Views

We've now spoken to an Intel employee who has given us advise on how to provision AMT using host based configuration for v11... see below.

https://community.spiceworks.com/how_to/84394-vpro-configuration-host-based-using-the-command-line https://community.spiceworks.com/how_to/84394-vpro-configuration-host-based-using-the-command-line

We can now connect to the device through web ui but WoWLAN is still not possible. At a loss now for what else we can do to get it working.

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ASouz7
Honored Contributor II
2,968 Views

robertmartin,

On the adapter's side, all you have to do is to update the drivers:https://downloadcenter.intel.com/download/25835/Intel-PROSet-Wireless-Software-and-Drivers-for-Windows-7- Download Intel® PROSet/Wireless Software and Drivers for Windows 7* and make sure to enable it in Device Manger. Also, make sure to check with the computer manufacturer if this system supports WoWLAN.

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ASouz7
Honored Contributor II
2,968 Views

hello robertmartin,

We haven't heard from you in two days. We would like to know if your doubts have been clarified.

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idata
Employee
2,968 Views

Yes this is something we had tried, thinking it would be this simple too, but it wasn't unfortunately.

Eventually we managed to get it to wake from standby by configuring the following settings in the registry for the wireless adapter.

HKLM\SYSTEM\CurrentControlSet\Control\Class\{4D36E972-E325-11CE-BFC1-08002BE10318}\0011

EnablePME=1

ReduceSpeedOnPowerDown=0

WakeOn=2

These were settings that we'd found needed to be enabled on other desktop devices to enable WOL, that do not correspond to Settings in the adapter UI.

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jbenavides
Honored Contributor II
2,968 Views

Thanks for the update robertmartin, we are sure this will be helpful for other users facing this condition.

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idata
Employee
2,967 Views

robertmartin,

Thank you for the update, we will be waiting to hearing back from you.

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