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Nvan3
Beginner
1,254 Views

GA-X99-Gaming G1 WIFI Intel AC 7260 wifi has very slow speed

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Hi, I just upgraded my pc and it has the GA-X99-Gaming G1 WIFI motherboard with built in Intel AC 7260 wifi.

i only seem to get around 25Mbps on it. where as my old computer sitting right next to it gets almost 300Mbps. old computter has a TP-Link TL-WN951N card.

My router is a netgear 802.11n

now ive looked through the properties in device manager - and noticed at the very bottom under Wireless Mode it only gives the option to run in a/b/g modes. so my question is does this inbuilt wifi card have the ability to use the n type and if so how do i turn it on?

and if its already on whats up with the slow speed, can it be fixed? or should i buy another adapter and disable the built in one?

Message was edited by: Nathan van

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1 Solution
ASouz7
Honored Contributor II
105 Views

Hello Rall,

It is always important to verify for the latest updates available for your router and most importantly, verify with the manufacturer of your motherboard for the latest drivers as well. When you buy a system with the wireless card built-in by factory it is under the OEM's (Original Equipment Manufacturer) responsibility to provide the drivers as the wireless adapter is customized to be compatible with their system as it may suffer changes in its configurations such as voltage, removal and addition of features... etc. Please, check this link: http://www.gigabyte.com/support-downloads/technical-support.aspx GIGABYTE - Support - Technical Support and choose wireless products and your country accordingly.

On our best effort to assist you, we would like for you to take a look at these links as they contain information that might help you resolve the issue.

http://www.intel.com/p/en_US/support/category/wireless/db-ac7260/enhc_perf_mntain http://www.intel.com/p/en_US/support/category/wireless/db-ac7260/enhc_perf_mntain

http://www.intel.com/support/wireless/sb/CS-028449.htm Wireless Networking — How Do I Improve My 802.11n Wireless Performance?

http://www.intel.com/support/wireless/wlan/sb/CS-025332.htm Intel® Wi-Fi Products — Resolving Wi-Fi Network Connection Issues

Please do the following configuration that might help you with the speed. Go to Device manger >>> Network Adapters >>> select and right click on the adapter, then select the last option that should be Property, when the dialog box pops up, select the tab that says Advanced and proceed to the following configurations for 2.4 GHz band:

 

1 - U-APSD Support : Disabled

2 - Transmit Power: 5. Highest

3 - Wireless Mode: 802.11 a/b/g

4 - Preferred band: prefer 2.4 GHz band

5 - HT Mode: HT mode

6 - Roaming aggressiveness: Lowest

7 - Ad Hoc QoS Mode: WMM disabled

On router:

Auto channel scan: Disable

Use only channels 1, 6 or 11.

Let us know if this helped you.

View solution in original post

3 Replies
ASouz7
Honored Contributor II
106 Views

Hello Rall,

It is always important to verify for the latest updates available for your router and most importantly, verify with the manufacturer of your motherboard for the latest drivers as well. When you buy a system with the wireless card built-in by factory it is under the OEM's (Original Equipment Manufacturer) responsibility to provide the drivers as the wireless adapter is customized to be compatible with their system as it may suffer changes in its configurations such as voltage, removal and addition of features... etc. Please, check this link: http://www.gigabyte.com/support-downloads/technical-support.aspx GIGABYTE - Support - Technical Support and choose wireless products and your country accordingly.

On our best effort to assist you, we would like for you to take a look at these links as they contain information that might help you resolve the issue.

http://www.intel.com/p/en_US/support/category/wireless/db-ac7260/enhc_perf_mntain http://www.intel.com/p/en_US/support/category/wireless/db-ac7260/enhc_perf_mntain

http://www.intel.com/support/wireless/sb/CS-028449.htm Wireless Networking — How Do I Improve My 802.11n Wireless Performance?

http://www.intel.com/support/wireless/wlan/sb/CS-025332.htm Intel® Wi-Fi Products — Resolving Wi-Fi Network Connection Issues

Please do the following configuration that might help you with the speed. Go to Device manger >>> Network Adapters >>> select and right click on the adapter, then select the last option that should be Property, when the dialog box pops up, select the tab that says Advanced and proceed to the following configurations for 2.4 GHz band:

 

1 - U-APSD Support : Disabled

2 - Transmit Power: 5. Highest

3 - Wireless Mode: 802.11 a/b/g

4 - Preferred band: prefer 2.4 GHz band

5 - HT Mode: HT mode

6 - Roaming aggressiveness: Lowest

7 - Ad Hoc QoS Mode: WMM disabled

On router:

Auto channel scan: Disable

Use only channels 1, 6 or 11.

Let us know if this helped you.

View solution in original post

Nvan3
Beginner
105 Views

hey Aleki.

thanks a ton for all that information. i am so used to plug and play stuff and when things dont work it frustrates me.

i found the answer on http://www.intel.com/support/wireless/sb/CS-030709.htm Wireless Networking — What are the Recommended Settings for 802.11n Connectivity? the 3rd link you gave me

the router was set on WPA-PSK [TKIP] + WPA2-PSK [AES]

i changed it to WPA2-PSK [AES]

and now its hooting along - alot faster then my old pc now.

Thanks again for taking the time to help me

ASouz7
Honored Contributor II
105 Views

Rall,

We are glad to know all is working as you expected. Thanks for your time to let us know.

Reply