Wireless
Participate in insightful discussions regarding issues related to Intel® Wireless Adapters and technologies
7870 Discussions

Huge Mbps drop after latest WI-FI driver installation

DURAND_Charly
Beginner
1,195 Views

Hello, I currently have a problem. Since I downloaded and installed the latest driver for my wireless card with the Intel web application, I saw a gigantic drop in Mbps, from more than 60 Mbps to less than 1 Mbps.

If this can help you, I have Windows 11, an Intel Core i5-12400H, an RTX 4060, 16 Gigs of RAM, and the wireless card is an AX201.

I mainly use it to upload heavy AI files, and I just can't keep working in these conditions.

Thank you for your help,

DURAND Charly

0 Kudos
7 Replies
EMRAH
Beginner
1,170 Views

Merhaba bende aynı sıkıntıyı yaşıyorum 75 mbps internet kullanıyorum son güncellemeyi yüklediğimden beri hız testi yaptığımda 71.4 mbps download geliyor ve ne yazıkki İntel bu hatayı görmeyip yeni bir güncelleme yayınlamış değil

0 Kudos
Jocelyn_Intel
Employee
1,149 Views

Hello, @DURAND_Charly  

 

Thank you for posting on the Intel® communities. I will do my best to assist you here. 

 

Please, answer these questions to have a better perspective on this issue: 

 

  1. Is the Intel® Wi-Fi 6 AX201 the pre-installed Wi-Fi card in your laptop or is it an integration (upgrade/ not the original card)? 
  2. What is your laptop model? Please provide the specific model. 
  3. What is the driver version that is causing you issues? 
  4. What is the name of the test you are using to get the download and upload speeds? 
  5. Does this issue happen with a different network/router? 

 

Best regards,  

Jocelyn M.   

Intel Customer Support Technician. 


0 Kudos
Jocelyn_Intel
Employee
1,148 Views

Hello, @EMRAH

 

Thank you for posting on the Intel® communities.  

 

Please be informed that I can only support you in English. I have used a web translation tool to translate this response hence, there may be some inaccurate translation.  

 

Please specify the model of your Wi-Fi card. 

 

Best regards,  

Jocelyn M.   

Intel Customer Support Technician. 


0 Kudos
Jocelyn_Intel
Employee
1,086 Views

Hello, @DURAND_Charly    

 

I hope you are great. 

 

I am checking this thread and I would like to know if you were able to review my previous post.  

 

Best regards,  

Jocelyn M.   

Intel Customer Support Technician. 


0 Kudos
EMRAH
Beginner
1,073 Views
0 Kudos
Jocelyn_Intel
Employee
1,067 Views

Hello, @EMRAH

 

Thank you for your reply, we respect your decision. 

 

In case you want to receive help, please open your own thread for further assistance. 

 

Best regards,  

Jocelyn M.   

Intel Customer Support Technician. 


0 Kudos
Jocelyn_Intel
Employee
1,048 Views

Hello, @DURAND_Charly    

 

I hope you are doing great. 

 

As we have not heard back from you, we will proceed to close this thread now.  

 

If you need any additional assistance, please feel free to contact us back and submit a new question as this thread will no longer be monitored.  

 

Best regards,  

Jocelyn M.   

Intel Customer Support Technician. 


0 Kudos
Reply