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I am using ASUSTeK COMPUTER INC. FX503VM. My problem is my Wireless-AC 8265 keeps dropping

Ompong
Beginner
365 Views

The drivers I am using are as follows:

Intel® Wireless Bluetooth® for Windows® 10

Installed Version: 21.50.0.1

Manufacturer: Intel Corporation

Driver Date9/6/2019

Device Id: USB\VID_8087&PID_0A2B&REV_0010

 

Intel® Dual Band Wireless-AC 8265

Windows® 10 Wi-Fi Drivers for Intel® Wireless Adapters

Installed Version: 20.70.13.2

Device Id: PCI\VEN_8086&DEV_24FD&SUBSYS_00108086&REV_78

 

Any updated fix for this problem ?

0 Kudos
3 Replies
AlHill
Super User
197 Views

Use the drivers provided by Asustek.

 

Doc

 

Ompong
Beginner
197 Views
Doc,   Thanks for immediate response.   Originally installed are Asustek drivers but WiFi kept dropping. When I turned to Microsoftcommunity about this “dropping” problem, it was suggested that I upgrade to thelatest  Intel driver version which I did about TWO weeks ago.Still, the problem persist. Any other suggestion ?   Regards,   Ompong Babate BasTech Trading Cellphone #: +63 929 6050 439 (SMART)                      +63 916 2716 049 (Globe)
AlHill
Super User
197 Views

Microsoft should stay with OS support.

Are you using a wireless mouse and/or keyboard?

 

If so, you may want to set your 8265 connection to the 5ghz band.

 

Also, your phone numbers are unnecessary and you should remove them.

 

Doc

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