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BDiAn
Beginner
1,052 Views

I can't enable my Centrino Ultimate-N 6300 AGN Adapter on HP EliteBook 8540W laptop. Deveice Mgr shows it "working". Hardware switch has no impact. Hp wireless Assistant shows it disabled. Can't turn the thing on. HELP!

Device Mgr shows it "working". Hardware switch has no impact. HP wireless Assistant shows it disabled. Can't turn the thing on through either harware or Device Manager.

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2 Replies
idata
Community Manager
110 Views

Hello BobDiAn,

 

 

We understand you are having issues with your Intel® Centrino® Ultimate-N 6300. Plese consider the following recommendations based on your description of the issue:

 

 

- https://www.intel.com/content/www/us/en/support/topics/OEMs.html Contact the Computer Manufacturer Support, obtain their latest driver and check with them for recommendations about enabling this adapter.

 

- Go to Device Manager, Network Adapters, and look for the N6300. Make sure it is enabled and working properly.

 

- Please keep in mind that this adapter reached End of Life and the support options available for it are limited.

 

 

For any further assistance, please let us know the following:

 

 

- https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility Download Intel® System Support Utility, run the tool and use it to create a report with all sections, once the report is created, click on the "Next" button. In the following screen, save the report to a file. Then use the Advanced editor options of the communities to add the resulting file to your post as an attachment.

 

- Where exactly are you seing the adapter as disabled?

 

- Was this working fine before? if so, were there any recent changes in the system?

 

 

Regards,

 

Jonathan B.
idata
Community Manager
110 Views

Hello BobDiAn,

 

 

Please let us know if there has been any change in the behavior, or if you have any additional questions.

 

 

Regards,

 

Jonathan B.
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