I can't see the WiFi TP-LINK (wr741nd) with AC-7260

[MRomo]

Hi Guys,

I have a Latitude E7240 with AC-7260 and I have a TP LINK router wr741nd. I can't see the WiFi network of this router from my notebook but I can see this WiFi network from my Galaxy S5 and from other notebooks.

I thought It was a problem of the network card but I can see other WiFi networks.

I have Windows 8.1 installed in my Latitude.

Any ideas?

Regards,

Mario

[Jose_H_Intel1]

Is the name of the network (SSID) hidden? If the router was setup to not broadcast the SSID, the network will not be visible. Try checking the router settings or creating a new connection and adding the SSID and password manually.

Another possibility is that the wireless adapter was set to 802.11a for some reason and therefore, it would only work at 5 GHz. Make sure the wireless mode is 802.11a/b/g.

Based on the description I believe those are the only two possible causes but let me know if you need further assistance.