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I need help fixing my Bluetooth drivers. "The software package cannot be installed" error code

Imknights
Beginner
397 Views

I want to know how to fix driver installation errors. When it says "The software package cannot be installed", it gives no error code.

Annotation 2019-07-15 205057.png

 I am running:

Windows 10 Pro 64-bit (10.0 Build, 19045)

Intel(R) Core(TM) i7-4600U CPU @ 2.10GHz 2.69 GHz

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n_scott_pearson
Super User
336 Views

What Bluetooth driver package are you attempting to install? It should be package version 21.10.1, providing driver version 20.100.5.1. If that is not what you have, you can get the final driver packages for your AC-7260 card from my archive.

Use this link: https://1drv.ms/f/s!AtacZBU04mo-j-tQ34BdSDv6y1BFsg?e=7gn50T to access my archive. Subfolders provide final driver packages for most of the Discontinued Intel Wireless adapters.

Hope this helps,

...S

Boybuonba
Beginner
47 Views

Thanks for your support, I had a similar problem like the author of the topic and when I used the older version BT driver, it works!. Thank you so much.

Best regards,

HCH.

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