I bought a wifi 5300 card and I'm having issues with drivers on windows xp. I know the card itself is working by installing ubuntu 13.04 on the same laptop with on issues. Windows XP generates code 10 in event log with wrong driver message and can't active it. I tried many different drivers from dell support and intel web sites, but nothing works. I even reinstall windows as well.
Does anybody have any ideas?
Hello LeoG. Please be aware that there are some reasons for an aftermarket wireless adapter not to work correctly in your system. Some of these causes may include the following:
In this case we recommend you contacting your system manufacturer since only they are entitled to provide the list of certified adapters that are compatible with your system and facilitate the hardware integration.
For additional information, please check the following articles:
http://www.intel.com/support/wireless/wlan/sb/cs-011644.htm Intel� Wi-Fi Products; Regulatory information regarding hardware installation or upgrade
http://www.intel.com/support/wireless/wlan/sb/CS-031167.htm Intel� Wi-Fi Products; Why doesn't my laptop recognize my new Intel� wireless adapter?
I am sorry for any inconvenience.
I do understand that some laptop manufacturers block card in their BIOS, but I don't think this is the case in my situation. The card does work very well in Ubuntu OS in the same laptop. Bios does recognize it as well.
Any other thoughts?
As mentioned earlier, only the system manufacturer is authorized to integrate such wireless adapters due to regulatory requirements. Please refer to the articles posted above.
I am sorry again.
What I am trying to explain is that the integration of Intel® wireless adapters is only supported by the Original Equipment Manufacturer (O.E.M.).
Thank you for understanding.
I have been in IT/IS business for over 23 years so I understand policies and procedures. Are you saying that firmware in the card is the issue because it is programmed to a specific OEM manufacturer? I had been in contact with Dell and they don't block any cards in the BIOS and they say it is supported card from their perspective. Thanks