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EKiss
Beginner
1,447 Views

Intel 7260 AC slow wifi

Hi,

So I have Asus G751JY ((Windows 10 x64)) gaming laptop with an Intel AC-7260 card.

I have 120 MBit/s internet connection (when i plug ethernet, the download speed is around 15MiB/s), but when I use wifi the download speed is unstable.

If i download something (for example steam games) the speed once 7MiB/s, once 4 or 2 etc.... so very unstable. I have already tried a lot of driver, but they are not solved the problem.

I have Asus RT-AC87U router with the newest firmware nad I use 5ghz, the laptop next to the router.

Sorry for my bad english.

Thanks,

Erik

0 Kudos
4 Replies
idata
Community Manager
80 Views

premierpark,

We understand the wireless card is having intermittent connection or slow connection once in a while. We would like to know the following:

-Did the wireless card come installed in the computer?

-What is the driver version you are currently using?

-Is the BIOS of your motherboard up to date?

We will be waiting for your response.

EKiss
Beginner
80 Views

Nestor,

Yes it did, the wireless card installed when I bought it.(the laptop is new)

I have already intelled the latest version (Version: 18.40.0 (Latest))

The laptop BIOS is up to date.

Thanks,

Erik

jbenavides
Honored Contributor II
80 Views

Hello premierpark,

Please consider the following actions, as they may improve the connectivity of your Intel® Dual Band Wireless-AC 7260.

- Apply the http://www.intel.com/content/www/us/en/support/network-and-i-o/wireless-networking/000005544.html Recommended Settings for 802.11n Connectivity

- Disable the Bluetooth adapter and check if this helps. This is normally done with switch or key combination in the PC chassis, or it can be done from Windows.

If the issue persists, try disabling some Windows 10 technologies that may interfere with WiFi connection and test the connection again.

- Disable location services in Windows® 10:

http://windows.microsoft.com/en-us/windows-10/location-service-privacy http://windows.microsoft.com/en-us/windows-10/location-service-privacy

- Disable WiFi Sense:

http://windows.microsoft.com/en-us/windows-10/wi-fi-sense-faq http://windows.microsoft.com/en-us/windows-10/wi-fi-sense-faq

- Disable P2P updates in Windows*:

/thread/78067 https://communities.intel.com/thread/78067

jbenavides
Honored Contributor II
80 Views

Hello premierpark,

We have not heard from you in several days and would like to know if you still require assistance.

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