Intel AC9560 slow wireless speed

[idata]

Good Day,

Ive just purchased a Asus GL504GM laptop with Intel AC9560(latest driver) and im encountering slow download speeds.

-my connection is 1000mbs.

-windows 10 fresh install with the latest updates.

-router - Asus RT56U with the latest firmware

With a different 4 years old laptop, speedtest from the same spot to the same connection i get 66mbs on 2.4gh and 320mbs on 5ghz. With this card i should get much more.

Please find attached screenshots and ssu.

PLEASE HELP!!!!

Thank you in advance.

[idata]

Hello staticrzr

Thank you for posting in the Intel® community.

• Have you tested the connectivity with other devices besides the Asus GL504GM and the 4-year laptop?
• Did you test the connectivity on the Asus GL504GM prior to the Windows updates? Was the outcome of the test the same?
• Try a Clean Installation of Wireless Drivers
  • https://www.intel.com/content/www/us/en/support/articles/000022173/network-and-i-o/wireless-networking.html https://www.intel.com/content/www/us/en/support/articles/000022173/network-and-i-o/wireless-networking.html
• You could also test the Advanced Intel® Wireless Adapter Settings to configure the adapter according to the environment.
  • https://www.intel.com/content/www/us/en/support/articles/000005585/network-and-i-o/wireless-networking.html https://www.intel.com/content/www/us/en/support/articles/000005585/network-and-i-o/wireless-networking.html

Hope this helps. Regards,Leonardo C.Intel Customer Support TechnicianUnder Contract to Intel Corporation

[idata]

problem solved. I had an Asus Game First app opened. That was limiting the bandwidth for download to 20mbs.