Wireless
Participate in insightful discussions regarding issues related to Intel® Wireless Adapters and technologies
Announcements
All support for Intel NUC 7 - 13 systems has transitioned to ASUS. Read latest update.
7308 Discussions

Intel AX1675i (211NGW) - 6GHz disabled

ToTo9
Beginner
904 Views
Dear Intel, I have an Intel AX1675i (211NGW) in my laptop, but I am unable to see any 6Ghz network. It seems like 6Ghz is intentionally DISABLED as per Intel's Location-Aware Regulatory (LAR) database. Both Windows and Linux drivers show 6Ghz as disabled. The Killer Wifi Analyzer also shows empty on the 6Ghz spectrum... Ubuntu output: Frequencies: * 5955 MHz [1] (disabled) * 5975 MHz [5] (disabled) * 5995 MHz [9] (disabled) * 6015 MHz [13] (disabled) * 6035 MHz [17] (disabled) * 6055 MHz [21] (disabled) * 6075 MHz [25] (disabled) * 6095 MHz [29] (disabled) * 6115 MHz [33] (disabled) * 6135 MHz [37] (disabled) * 6155 MHz [41] (disabled) * 6175 MHz [45] (disabled) * 6195 MHz [49] (disabled) * 6215 MHz [53] (disabled) * 6235 MHz [57] (disabled) * 6255 MHz [61] (disabled) * 6275 MHz [65] (disabled) * 6295 MHz [69] (disabled) * 6315 MHz [73] (disabled) * 6335 MHz [77] (disabled) * 6355 MHz [81] (disabled) * 6375 MHz [85] (disabled) * 6395 MHz [89] (disabled) * 6415 MHz [93] (disabled) * 6435 MHz [97] (disabled) * 6455 MHz [101] (disabled) * 6475 MHz [105] (disabled) * 6495 MHz [109] (disabled) * 6515 MHz [113] (disabled) * 6535 MHz [117] (disabled) * 6555 MHz [121] (disabled) * 6575 MHz [125] (disabled) * 6595 MHz [129] (disabled) * 6615 MHz [133] (disabled) * 6635 MHz [137] (disabled) * 6655 MHz [141] (disabled) * 6675 MHz [145] (disabled) * 6695 MHz [149] (disabled) * 6715 MHz [153] (disabled) * 6735 MHz [157] (disabled) * 6755 MHz [161] (disabled) * 6775 MHz [165] (disabled) * 6795 MHz [169] (disabled) * 6815 MHz [173] (disabled) * 6835 MHz [177] (disabled) * 6855 MHz [181] (disabled) * 6875 MHz [185] (disabled) * 6895 MHz [189] (disabled) * 6915 MHz [193] (disabled) * 6935 MHz [197] (disabled) * 6955 MHz [201] (disabled) * 6975 MHz [205] (disabled) * 6995 MHz [209] (disabled) * 7015 MHz [213] (disabled) * 7035 MHz [217] (disabled) * 7055 MHz [221] (disabled) * 7075 MHz [225] (disabled) * 7095 MHz [229] (disabled) * 7115 MHz [233] (disabled) Seems like the firmware is intentionally disabling those channels if it sees wifi AP beacon with specific country code. I'm based in EU and I tried Germany, US and others, but I'm still unable to see 6Ghz networks. As of the latest driver v22.190.0.4 this is still NOT WORKING. When is this going to be fixed? I believe a lot of end devices are affected globally....
0 Kudos
3 Replies
DeividA_Intel
Moderator
872 Views

Hello ToTo9,  


  

Thank you for posting on the Intel® communities. I am sorry to know that you are having issues with your Intel® Killer™ Wi-Fi 6E AX1675 (i/s).   


  

In order to better assist you, please provide the following:


1. Is this the original adapter that came pre-installed on your computer or did you change/install the adapter to this one? 

2. Is the Bluetooth working?   

3. Are you having issues with the other bands (2.4Hz and 5Hz)?

4. What is the band and model name of your laptop?

5. What is the band and model name of your router/modem?

6. What is the operating system installed?

7. Did you check this issue with the laptop manufacturer?


Also, bear in mind that the use of the 6GHz band may be prohibited by regulatory bodies in your country or might not be enabled on your platform by the system manufacturer. Intel recommends checking if your country's regulations allow the usage of the 6 GHz bands and also if the system manufacturer has enabled devices to support the 6 GHz band in your country.



Regards,  

Deivid A.  

Intel Customer Support Technician  


0 Kudos
DeividA_Intel
Moderator
838 Views

Hello ToTo9,  


  

Were you able to check the previous post and get the information requested? Please let me know if you need more assistance.   


  

Regards,  

Deivid A.  

Intel Customer Support Technician  


0 Kudos
DeividA_Intel
Moderator
809 Views

Hello ToTo9,  


 

I was checking your thread and see that we have not heard back from you.  


I’m going to close your post, but if you need further assistance, please do not hesitate to create a new thread. 


 

Regards,  

Deivid A.  

Intel Customer Support Technician  


0 Kudos
Reply