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I've been trying to get this to work for a few hours now, trying to connect with 5ghz is completely nonfunctional. The device works fine using 2.4 ghz but not with 5g. I have already tried to do a clean reinstall of drivers with no help. Setting this to 20mhz does work but is not realistic as it lowers speeds to that of 2.4ghz.
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Hello LukeJ,
Thank you for posting on the Intel️® communities. I am sorry to hear that you are experiencing issues with the Intel AX200.
In order to have a better understanding of your issue, please provide me with the following:
- Were you able to have your wireless connection in a normal/expected performance before?
- Do you remember if this issue happened after a new Operating System update or Wireless driver update?
- Is this a laptop or desktop system?
- What Operating System version are you using?
- Have you checked if this issue happens on different networks?
- Have tried a rollback to a previous driver version for testing?
- Is this the original adapter that came pre-installed in your system or have you changed/installed a new adapter recently?
Best regards,
Jean O.
Intel Customer Support Technician
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Hello LukeJ,
I hope you are doing fine.
Were you able to check the previous post?
Let us know if you still need assistance.
Best regards,
Jean O.
Intel Customer Support Technician
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Hello LukeJ,
I hope you are doing fine.
I have not heard back from you. So I will close this thread. If you need any additional information, submit a new question, as this thread will no longer be monitored.
Best regards.
Jean O.
Intel Customer Support Technician.
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