Intel Connectivity Perfomance Suite causing issues with our VPN

[Jeff_G]

Looking for a way to ensure 40.25.3240 version of the Intel Connectivity Performance Suite doesn't get updated/downgraded..

This version is currently working for us when all others have not.. We're looking for a method to ensure it remains.

[JedG_Intel]

Hello Jeff_G,

I understand that you'd like to make sure that the version 40.25.3240 of Intel Connectivity Performance Suite will not be changed. In line with this, I recommend disabling the Automatic Updates on Windows. You can try to follow the steps below.

• Open Settings: Press the Windows key + I or navigate to the Start menu and select Settings. 
• ⁠Go to Windows Update: Click on "Windows Update" from the left-hand pane. 
• ⁠Pause Updates: Scroll down and find "Pause updates" and select the number of weeks you want to pause updates (up to 5 weeks).

If you have other questions or concerns, please let me know.

Best regards,

Jed G.

Intel Customer Support Technician

[Jeff_G]

Thanks, not a solution for my enterprise, but I appreciate the reply..

[JedG_Intel]

Hello Jeff_G,

I apologize if this is not the solution that you expected. For me to help you further, kindly share the System Support Utility (SSU) report. This is for me to have a better understanding of your system components and configurations. Please follow instructions here and send the report - How to get the Intel® System Support Utility Logs on Windows*

I hope to hear from you soon.

Best regards,

Jed G.

Intel Customer Support Technician

[JeanetteC_Intel]

Hello Jeff_G,

Were you able to check the previous post? 

Let us know if you have any questions. 

Best regards,

JeanetteC.

Intel Customer Support Technician

[Earl_Intel]

Hi Jeff_G,

We have not heard back from you so we will now close this thread. If you need further assistance, please submit a new question as this thread will no longer be monitored.

Best regards,

Earl E.

Intel Customer Support Technician