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Beginner
1,357 Views

Intel Dual Band 7260 PCi bluetooth connection issue

I have a Intel Dual Band 7260 PCi - my bluetooth connection to sony nusic center CMT-SX7 is lost evry time sony center goes to standby and I need to reconnect mannually. Previsously I had Atheros PCI card and had no problems with it (sony center always was connected or reconnected automatically) so I assmume the problem is with Intel card / drivers. Please help to solve it.

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9 Replies
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Super User
9 Views

In what device are you using the 7260?

Doc

Doc (not an Intel employee or contractor)
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Super User Retired Employee
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What versions of the Intel Bluetooth and WiFi drivers do you have installed? Here are links to download the latest. If you don't have these, I recommend that you install them...

https://downloadcenter.intel.com/download/27195/Wireless-Intel-Wireless-Bluetooth-for-Windows-10 Download Intel® Wireless Bluetooth® for Windows® 10 v20.0.0

https://downloadcenter.intel.com/download/27203/Wireless-Intel-PROSet-Wireless-Software-and-Drivers-... Download Intel® PROSet/Wireless Software and Drivers for Windows® 10 v20.0.2

I recommend that you install the Bluetooth driver package before the WiFi driver package.

Hope this helps,

...S

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Beginner
9 Views

I'm using it on VPCCB2S1R Sony Vaio Laptop

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Beginner
9 Views

Yes I'm using these latest drivers, but will try to delete them and install in sequence you've mentioned. Will revert. Thanks for the idea

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Super User
9 Views

There are reasons why you cannot change your wireless card:

https://www.intel.com/content/www/us/en/support/articles/000005687/network-and-i-o/wireless-networki... Regulatory Information Regarding Hardware Installation or Upgrade

https://www.intel.com/content/www/us/en/support/articles/000005846/network-and-i-o/wireless-networki... Why Doesn't My Laptop Recognize My New Intel® Wireless Adapter?

Doc

Doc (not an Intel employee or contractor)
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Beginner
9 Views

Recently, I update Intel8260ac wireless&bluetooth driver and graphic driver. After that the bluetooth doesn't work. Bluetooth button will not shown in the seetings & device management. Unknow usb device is added in the device manggement.

Intel nuc6i7KYK

Win10 64bit

PROSet/Wireless Software and Drivers Version:19.70

Wireless Bluetooth:19.80

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Super User Retired Employee
9 Views

Chen,

Completely uninstall the versions you have, reboot and then install the latest per my message above.

Hope this helps,

...S

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Beginner
9 Views

Hi Scott,

Does uninstall the two drivers in 'Control panel \ program \program and function' meant to completely uninstall?

Regards,

Justin

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Super User Retired Employee
9 Views

Right-click on the Windows Start button and select Apps & Features. Find the entries for Intel Wireless Bluetooth and Intel PROSet/Wireless Software. Uninstall both packages. Reboot. Install the latest Bluetooth package and then install the latest PROSet/Wireless package.

...S

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