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SPozn
Beginner
1,454 Views

Intel Dual Band 7260 PCi bluetooth connection issue

I have a Intel Dual Band 7260 PCi - my bluetooth connection to sony nusic center CMT-SX7 is lost evry time sony center goes to standby and I need to reconnect mannually. Previsously I had Atheros PCI card and had no problems with it (sony center always was connected or reconnected automatically) so I assmume the problem is with Intel card / drivers. Please help to solve it.

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9 Replies
AlHill
Super User
106 Views

In what device are you using the 7260?

Doc

n_scott_pearson
Super User Retired Employee
106 Views

What versions of the Intel Bluetooth and WiFi drivers do you have installed? Here are links to download the latest. If you don't have these, I recommend that you install them...

https://downloadcenter.intel.com/download/27195/Wireless-Intel-Wireless-Bluetooth-for-Windows-10 Download Intel® Wireless Bluetooth® for Windows® 10 v20.0.0

https://downloadcenter.intel.com/download/27203/Wireless-Intel-PROSet-Wireless-Software-and-Drivers-... Download Intel® PROSet/Wireless Software and Drivers for Windows® 10 v20.0.2

I recommend that you install the Bluetooth driver package before the WiFi driver package.

Hope this helps,

...S

SPozn
Beginner
106 Views

Yes I'm using these latest drivers, but will try to delete them and install in sequence you've mentioned. Will revert. Thanks for the idea

AlHill
Super User
106 Views

There are reasons why you cannot change your wireless card:

https://www.intel.com/content/www/us/en/support/articles/000005687/network-and-i-o/wireless-networki... Regulatory Information Regarding Hardware Installation or Upgrade

https://www.intel.com/content/www/us/en/support/articles/000005846/network-and-i-o/wireless-networki... Why Doesn't My Laptop Recognize My New Intel® Wireless Adapter?

Doc

cpan8
Beginner
106 Views

Recently, I update Intel8260ac wireless&bluetooth driver and graphic driver. After that the bluetooth doesn't work. Bluetooth button will not shown in the seetings & device management. Unknow usb device is added in the device manggement.

Intel nuc6i7KYK

Win10 64bit

PROSet/Wireless Software and Drivers Version:19.70

Wireless Bluetooth:19.80

n_scott_pearson
Super User Retired Employee
106 Views

Chen,

Completely uninstall the versions you have, reboot and then install the latest per my message above.

Hope this helps,

...S

cpan8
Beginner
106 Views

Hi Scott,

Does uninstall the two drivers in 'Control panel \ program \program and function' meant to completely uninstall?

Regards,

Justin

n_scott_pearson
Super User Retired Employee
106 Views

Right-click on the Windows Start button and select Apps & Features. Find the entries for Intel Wireless Bluetooth and Intel PROSet/Wireless Software. Uninstall both packages. Reboot. Install the latest Bluetooth package and then install the latest PROSet/Wireless package.

...S

SPozn
Beginner
106 Views

I'm using it on VPCCB2S1R Sony Vaio Laptop

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