Intel Dual Band Wireless-AC 3168 Terrible Performance

[Nunyabusiness]

My onboard WIFI Card is the 3168 and I have been having trouble with it from the start. The Wifi capability is frankly terrible. My Macbook gets almost 100 mbps download and upload but I can barely scratch 10 mbps on my desktop. I've updated the drivers for the GPU, Wificard, etc etc and it still doesn't work.

The most infuriating part of this is that this is a desktop meant for gaming. I shouldn't be having this problem and I still am. Help me Intel, you're my only hope.

Attached is the SSU Breakdown.

[AlfredoS_Intel]

Hi Nunyabusiness,

Thank you for creating a thread in Intel Communities.

I also hope that I can provide you lasting suggestions to fix your concerns.

Please allow us to confirm the following information, to determine what would be the most viable suggestions:

1. Were you able to get good speeds with your wireless connection before? If yes, do you remember any recent changes that could have started the issue?

2. How far is your system from the router? We noticed that your signal strength is very low and could be the cause of the problem.

3. In relation to item number 2, do you see antennas at the back of your system, which is for the wireless card?

Awaiting your reply.

Best Regards,

Alfred S

Intel Customer Support Technician

[AlfredoS_Intel]

Hi Nunyabusiness,

I wanted to check if you had the chance to read the questions that we posted. Please let me know at your earliest convenience so that we can determine the best course of action to resolve this matter.

Best Regards,

Alfred S

Intel Customer Support Technician

[AlfredoS_Intel]

Hi Nunyabusiness, 

We need to close this thread since we have not gotten a response from you: maybe because you are busy or preoccupied at the moment. We know that this is important for you to get it resolved and it is also equally important for us to give you the right solution; as much as we would like to assist you, we need to close it to attend to other customers. 

We hope for your consideration and understanding on this one.

If you need any additional information, please submit a new question as this thread will no longer being monitored.

Thank you for contacting Intel® and have a great week!

Best Regards,

Alfred S

Intel Customer Support Technician