My WLAN worked at home, but not at work, where we use an enterprise solution with certificates and such. In my attempt to get WLAN working at work, I somehow managed to completely destroy WLAN so it doesn't work at all.
Roll back in Win7 not an option due to policy on company pre-load.
In device manager the WLAN card looks ok, no yellow remarks and when looking in details, nothing seems to be wrong.
When i look in "Change adapter settings", then it's currently "stuck" saying "enabling". Icon is grey.
HP Connection manager just says "Wi-Fi Not Ready".
Sometime i can get the adapater to say "enabled", however no networks are found and HP connection Manager will then say that the Wi-Fi is disabled in device manager, however when i look in device manager it's not disabled. Disabling and enabling doesn't do anything.
I have tried to install Wi-Fi drivers from Intel directly, and also HP's newest version and a sligthly older version.
WLAN adapter has also been changed, just to make sure it isn't hardware.
HP support tells me to simply get a reload, and I'm sure it will work, however as a tech i have soooo much niknak on my PC, amd it takes several weeks to get all working again.
Thanks for posting. We understand that you'r experiencing problems connecting to wireless after an attempt to your work network.
You've already tested installing both Intel generic driver and your OEM (Original Equipment Manufacturer) driver. However, please test a https://www.intel.com/content/www/us/en/support/articles/000022173/network-and-i-o/wireless-networki... clean wireless driver installation to make sure all settings are discarded:
Once done, please try to connect to your home network again. If the issue persists, please provide us with the following details:
- Intel® System Support Utility report.
1. https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-for-Windows- Download the latest Intel® SSU.
2. Run the scan. Select to include "everything."
3. Name and save the report.
- What kind of enterprise network were you trying to connect?
- Do you remember what settings you changed before losing connectivity?
I have as suggested, didn't help. The SSU file is 5.6Mb, so copy/paste inhere will look crazy, i made a shareable google link instead.
https://drive.google.com/open?id=1G5qjx20G6N1BOwPzdRa47AOGncQuOnaL SSU_Intel_support_140318.txt - Google Drive
I think some registry setting is the problem here.
I went though Event viewer and noticed this error:
The description for Event ID 6510 from source NETwNs64 cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.
If the event originated on another computer, the display information had to be saved with the event.
The following information was included with the event:
Intel(R) Dual Band Wireless-AC 8260
the message resource is present but the message is not found in the string/message table
That might give a clue about where the problem is.
Thanks for your reply. Event ID 6510 suggests a hardware issue, but there's one more thing you could try.
Since you're trying to avoid reinstalling the operating system, please test with a system restore to a date prior to when you changed the settings.
If this doesn't solve the issue, please https://www.intel.com/content/www/us/en/support/topics/oems.html contact your OEM for further assistance or proceed with a clean operating system installation.
Thanks for your reply.
We recommend engaging your company IT support too. They shouldn't have as much limitations for troubleshooting or might have a way to backup your data before reinstalling the operating system.
Please let us know if there's anything else we can do for you.