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Hi everyone,
More than a month ago, I opened a thread about the issue mentioned in the title. Despite following all the instructions provided by Intel support, the problem still persists — my wireless card does not detect the 6 GHz band.
I decided to reopen the thread because I want to understand why my card is having this issue.
Here’s the original post:
Device model: MSI Prestige 16 AI+ Evo B2VMG;
Nothing locked at BIOS level, every component is original.
What I've tried:
- Ubuntu live → doesn't detect 6 GHz netowork
- Enable all 6 GHz-related setting in advanced setting → doesn't work
- Driver 23.70.2 from Intel → doesn't work
- Driver 23.80.1.3 from OEM → doesn't work
- Driver 23.160.0 from Intel → doesn't work
- Clear Windows install → doesn't work
- Force to select the unselectable 6 GHz band in "Mobile hotspot" in Windows with a powershell script → Windows says that it can't generate the mobile hotspot
About the 6 GHz access point tested:
I can connect to it with my other laptop that has the MediaTek MT7902 wireless adapter.
About my location:
The band legally regulated is 5925/5945-6425 MHz.
Print out from cmd:
PS C:\Windows\system32> netsh wlan show drivers
>>
Interface name: Wi-Fi
Driver : Killer(R) Wi-Fi 7 BE1750s 320MHz Wireless Network Adapter (BE201D2W)
Vendor : Intel Corporation
Provider : Intel
Date : 21/07/2025
Version : 23.160.0.4
INF file : oem476.inf
Type : Native Wi-Fi Driver
Radio types supported : 802.11b 802.11g 802.11n 802.11a 802.11ac 802.11ax 802.11be
FIPS 140 mode supported : Yes
802.11w Management Frame Protection supported : Yes
Hosted network supported : No
Authentication and cipher supported in infrastructure mode:
Open None
Open WEP-40bit
Open WEP-104bit
Open WEP
WPA-Enterprise TKIP
WPA-Enterprise CCMP
WPA-Personal TKIP
WPA-Personal CCMP
WPA2-Enterprise TKIP
WPA2-Enterprise CCMP
WPA2-Personal TKIP
WPA2-Personal CCMP
Open Vendor defined
WPA3-Personal CCMP
WPA3-Personal GCMP-256
Vendor defined Vendor defined
WPA3-Enterprise 192 Bits GCMP-256
OWE CCMP
OWE GCMP-256
WPA3-Enterprise CCMP
Number of supported bands : 3
2.4 GHz [ 2412 MHz - 2472 MHz]
5 GHz [ 5180 MHz - 5885 MHz]
6 GHz [ 5955 MHz - 7115 MHz]
IHV service present : Yes
IHV adapter OUI : [00 00 00], type: [00]
IHV extensibility DLL path: C:\Windows\System32\DriverStore\FileRepository\netwtw6e.inf_amd64_d488480304e1f365\IntelIHVRouter18.dll
IHV UI extensibility ClSID: {00000000-0000-0000-0000-000000000000}
IHV diagnostics CLSID : {00000000-0000-0000-0000-000000000000}
Wireless Display Supported: Yes (Graphics Driver: Yes, Wi-Fi Driver: Yes)
PS C:\Windows\system32> netsh wlan show wirelesscapabilities
Wireless System Capabilities
----------------------------
Number of antennas connected to the 802.11 radio (value not available)
Max number of channels the device can operate on, simultaneously (value not available)
Co-existence Support : Unknown
Wireless Device Capabilities
----------------------------
Interface name: Wi-Fi
WDI Version (Windows) : 0.2.0.13
WDI Version (IHV) : 0.2.0.12
WiFiCx Version (Windows) : 1.2
WiFiCx Version (IHV) : 1.2
Firmware Version :
Station : Supported
Soft AP : Not supported
Network monitor mode : Not supported
Wi-Fi Direct Device : Supported
Wi-Fi Direct GO : Supported
Wi-Fi Direct Client : Supported
Protected Management Frames : Supported
DOT11k neighbor report : Supported
ANQP Service Information Discovery : Supported
Action Frame : Supported
Diversity Antenna : Unknown
IBSS : Not Supported
Promiscuous Mode : Not Supported
P2P Device Discovery : Supported
P2P Service Name Discovery : Supported
P2P Service Info Discovery : Not Supported
P2P Background Discovery : Supported
P2P GO on 5 GHz : Supported
P2P GO on 6 GHz : Supported
P2P Sae on GO : Supported
ASP 2.0 Service Name Discovery : Not Supported
ASP 2.0 Service Information Discovery : Not Supported
IP Docking Capable : Not Supported
Host FIPS Mode : Supported
Instant Connect : Supported
Dx Standby NLO : Supported
Extended Channel Switch Announcement : Supported
Function Level Reset : Not Supported
Platform Level Reset : Supported
Bus Level Reset : Supported
MAC Randomization : Supported
Fast Transition : Supported
MU-MIMO : Supported
Miracast Sink : Supported
BSS Transition (802.11v) : Supported
IHV Extensibility Module Configured : Supported
SAE Authentication : Supported
SAE Hash-to-Element Authentication : Supported
WPA3 SUITE-B Authentication : Not Supported
OWE Authentication : Supported
FTM as Initiator : Not Supported
MBO Support : Supported
Number of Tx Spatial Streams : 2
Number of Rx Spatial Streams : 2
Number of Concurrent Channels Supported : 0
Number of Radios : 0
P2P GO ports count : 1
P2P Clients Port Count : 1
P2P Max Mobile AP Clients : 8
Max ANQP Service Advertisements Supported : 0
Maximum Number of Secondary STAs Supported : 0
Number of MLO Connections Supported : 4
Wi-Fi 7 Enterprise : Not Supported
QoS MSCS Supported : Supported
QoS DSCP to UP Mapping Supported : Supported
Max Number of Wake on Incoming Action Frame Patterns Supported: 2
Wpa3-Sae with 384-bit Pmk Supported : Supported
Cross Akm/Cipher Roaming : Supported
Co-existence Support : Wi-Fi performance is maintained
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Hello APersonWithAProblem,
Thank you for posting in Intel community Forum.
For me to better understand and diagnose the issue further, let me ask you to provide detailed responses to the following questions. This information will help me isolate the problem and determine the most appropriate course of action moving forward.
- Have you tried different access point or router with 6 GHz?
- Have you tried contacting MSI if the laptop is capable of supporting 6 GHz?
- If yes, can share the response of the MSI support?
If you have questions, please let us know. Thank you.
Best regards,
Michael L.
Intel Customer Support Technician
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1. No, I didn't tried other 6 GHz access points, but I tried to run Fedora 42 live on my laptop: also Fedora doesn't show the 6 GHz.
2. Yes
3. I can't share the full conversation due to privacy policy, but I can share you the part where they confirm that my laptop is capable:
Hello xxxxxxx xxxxxxx,
Thank you for your reply and for your patience. We've conducted an internal review of the issue you reported.
Based on our findings, we can confirm that the wireless adapter in your MS-15A3 laptop is fully capable of connecting to and using 6 GHz Wi-Fi networks.
To rule out any software or system-level restrictions that might be causing this issue, we kindly ask you to perform a factory reset. This will restore the laptop to its original operating system state. You can find the detailed steps in the following FAQ:
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UPDATE: thanks to a user on Stack Overflow, I tested this Powershell script:
[Windows.System.UserProfile.LockScreen,Windows.System.UserProfile,ContentType=WindowsRuntime] | Out-Null
# Define functions. Not important to this question
Add-Type -AssemblyName System.Runtime.WindowsRuntime
$asTaskGeneric = ([System.WindowsRuntimeSystemExtensions].GetMethods() | ? { $_.Name -eq 'AsTask' -and $_.GetParameters().Count -eq 1 -and $_.GetParameters()[0].ParameterType.Name -eq 'IAsyncOperation`1' })[0]
Function Await($WinRtTask, $ResultType) {
$asTask = $asTaskGeneric.MakeGenericMethod($ResultType)
$netTask = $asTask.Invoke($null, @($WinRtTask))
$netTask.Wait(-1) | Out-Null
$netTask.Result
}
Function AwaitAction($WinRtAction) {
$asTask = ([System.WindowsRuntimeSystemExtensions].GetMethods() | ? { $_.Name -eq 'AsTask' -and $_.GetParameters().Count -eq 1 -and !$_.IsGenericMethod })[0]
$netTask = $asTask.Invoke($null, @($WinRtAction))
$netTask.Wait(-1) | Out-Null
}
# Create tethering manager
$connectionProfile = [Windows.Networking.Connectivity.NetworkInformation,Windows.Networking.Connectivity,ContentType=WindowsRuntime]::GetInternetConnectionProfile()
$tetheringManager = [Windows.Networking.NetworkOperators.NetworkOperatorTetheringManager,Windows.Networking.NetworkOperators,ContentType=WindowsRuntime]::CreateFromConnectionProfile($connectionProfile)
# Create configuration
$configuration = new-object Windows.Networking.NetworkOperators.NetworkOperatorTetheringAccessPointConfiguration
$configuration.Ssid = "Hotspot"
$configuration.Passphrase = "Psswrd1234"
$configuration.Band = 3
# Check whether Mobile Hotspot is enabled
$tetheringManager.TetheringOperationalState
# Set Hotspot configuration
AwaitAction ($tetheringManager.ConfigureAccessPointAsync($configuration))
# Start Mobile Hotspot
Await ($tetheringManager.StartTetheringAsync()) ([Windows.Networking.NetworkOperators.NetworkOperatorTetheringOperationResult])As a result, I got this:
Off
AdditionalErrorMessage Status
---------------------- ------
RadioRestriction So, as suspected in my original thread, there is an embedded restriction on the BE201 adapter.
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Hello APersonWithAProblem,
Thank you for the quick reply.
Before we proceed, I want to kindly set the expectation that your system is an OEM model from a third-party manufacturer. Because it includes components from other vendors, our support capabilities are somewhat limited.
If the recommendations we provide do not resolve the issue, the best next step would be to contact the system manufacturer directly for further assistance. They will have the most comprehensive knowledge of the specific configuration and components in your system.
Based on your reply, let me ask some information. Have you tried to factory reset as instructed by MSI support? If yes, how was it? If no, can you share why you did not perform the hard reset?
If you have questions, please let us know. Thank you.
Best regards,
Michael L.
Intel Customer Support Technician
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If you pay attention to what I said in the first post, you will know that I performed a fresh installation of Windows (factory reset via MSI utility).
The manufacturer told me that the "RadioRestriction" is triggered due to Dynamic Regulatory Solution (DRS).
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Hello APersonWithAProblem,
Thank you for the confirmation.
I will do further research on this matter and post the response on this thread once it is available.
If you have questions, please let us know. Thank you.
Best regards,
Michael L.
Intel Customer Support Technician
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Hello APersonWithAProblem,
I hope you are having a good day.
I sent an email to the email address associated with your profile. Please check your inbox.
If you have questions, please let us know. Thank you.
Best regards,
Michael L.
Intel Customer Support Technician
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