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Hi all and Intel community, I've updated to Windows 11 quite a few months ago.
Three days ago after some updates I was surprised to see I could not to connect to any WiFi network anymore. I saw in the device manager (Window + X ) that my network card was having an issue. I share the screen with this post. I tried many things (I roll back to a previous windows with rstrui on terminal prompt : it worked for a few minutes but then crashed, I also tried to deactivate the network card or to reupdate the driver but nothing changed). I'm thinking of a full system reset...
With this post I also provide the SSU report and the Intel Killer report since it has start to not function anymore. Tell me if you need it in french.
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Hi, Makar.
Thank you for posting in our Community.
You seem to be dealing with a challenging WiFi connectivity problem following an update to Windows 11. Upon reviewing the SSU report and the screenshot you've shared, it's evident that the Killer(R) Wi-Fi 6 AX1650x is marked with a yellow bang. Could you please check the device status and relay the specific error message it displays (for example: Code 10, 22, 28, 31, 43, or 45)? This will help in diagnosing the problem further.
Looking forward to your response. Have a nice day!
Best regards,
Von M.
Intel Customer Support Technician
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Hi and thanks for your answer Sir, the device status says : Windows is still setting the class configuration for this device (Code 56).
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Hi, Makar.
Thank you for getting back to us. In addition, this error message often occurs due to a conflict between a network adapter installed on the system and third-party VPN (Virtual Private Network) software. You can attempt the following steps that might help fix the issues, checking after each one to see if the issue is resolved:
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Hi @Makar i'm having the same issue, but my error code is 10, i have tried to uninstall the drivers and add the most updated driver from intel and didn't work. Thank you in advance.
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Hi, Makar.
I trust you're doing well.
I have not heard back from you, we will close this inquiry now. If you need further assistance, please submit a new question as this thread will no longer be monitored.
Best regards,
Von M.
Intel Customer Support Technician
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I have the same issue but error 43. I updated the drives and even windows. But wifi is still not functional. Please give me a detailed solution to this matter.
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What I noticed is that, whenever I update killer wifi suite, my WIFI driver is having an error, so what I did, I uninstalled all things related to Killer Wifi App via CCleaner and then suddenly, the WiFi Icon appeared and it also started working as well. I hope this will work on your end.
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i have the same problem like you. Have you done fixed it Loyd

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