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Intel PROset WiFi Connection utility not connectecting automatically

PPaul16
New Contributor I
5,344 Views

Running PROset V. 17.1.0.0 and despite having my wifi profiles to connect automatically, 9 out of 10 ti es they do not connect and even choosing them manually they won't connect. I have to right click on PROset in the system tray and choose "reset PROset" for it to work. Anyone else having this problem or is there any fix for this?

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7 Replies
Jose_H_Intel1
Employee
1,769 Views

Hi Paul, what's the wireless adapter model?

You may try searching for similar issues here: /community/tech/wireless/content Wireless Networking

It may help using the latest wireless driver provided by the http://www.intel.com/support/oems.htm system manufacturer.

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PPaul16
New Contributor I
1,769 Views
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PPaul16
New Contributor I
1,769 Views

I always have the newest drivers but I constantly have to reset proset to get it to connect automatically

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BB4
New Contributor II
1,769 Views

Uninstall ProSet in Control Panel. Let Windows manage your wifi. Doing so has been shown here and elsewhere to fix several issues with wireless connection: failure to connect, slow connections, failure to reconnect.

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Jose_H_Intel1
Employee
1,769 Views

Can you provide the wireless adapter model?

http://www.intel.com/support/wireless/wlan/sb/CS-025417.htm Intel® Wi-Fi Products — Identify Your Intel Wireless Adapter and Driver Version Number

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PPaul16
New Contributor I
1,769 Views

The model is Intel Dual Band Wireless-AC 7260

Here is a screenshot of what happens. Basically One I start my laptop from a cold boot or resume, it never connects to the wifi profile saved in there unless I right click Proset in the system tray and choose reset proset. I shouldn't have to do that each time. I have tried numerous version of Proset including the newest (17.1.0.0) and I've already completely removed the wifi driver and installed the newest one from Dell but had the same issue.

I tired letting windows manage it by removing Proset but I had the same problem.

The icon just stays yellow and never connects

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Jose_H_Intel1
Employee
1,769 Views

I just found out this thread is a duplicate. Please try the driver given here: /thread/57176 https://communities.intel.com/thread/57176

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