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Beginner
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Intel(R) Dual Band Wireless-AC 3165 Wifi speed is too slow as compared to mobile devices.

I have a 100 Mbps connection and on my mobile it shows around 90-95 Mbps whereas on my laptop it shows 30-35 Mbps

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Moderator
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Hello ANand12, 

 

Thank you for posting on the Intel® communities. 

 

We would like to gain a better understanding of the behavior reported. Share the details below at your earliest convenience. 

  • Is this a new computer? 
  • Is this the original adapter that came pre-installed in your system?
  • What steps do you take to reproduce your issue?
  • Do you see any error message in the Device Manager? Please share a screenshot of it.
  • Please provide us with the Intel® System Support Utility logs by following the next steps: 
  1. Download the software. 
  2. When finished downloading it, open it. 
  3. Mark the box "Everything" and then click "Scan. 
  4. When finish scanning, click "Next." 
  5. Click on Save and attach the file to your post. 

 

Feel free to reply if any additional assistance is required. 

  

Best Regards, 

 

Daisy J. 

Intel Customer Support Technician 

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Moderator
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Hello ANand12,

 

Were you able to check the previous post?  

Let me know if you need more assistance.  

  

Regards, 

 

Daisy J. 

Intel Customer Support Technician 

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Moderator
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Hello ANand12,

 

We have not heard back from you, so we will close this inquiry. If you need further assistance, please post a new question.  

 

Thank you for contacting Intel.

 

 

Regards, 

 

Daisy J. 

Intel Customer Support Technician 

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