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I have desktop using windows 10 and it comes with Intel(R) Dual Band Wireless-AC 3168 card . There is huge difference in the wireless speed between my iphone (150Mbps)and my desktop(6 Mbps). I think I have my setting wrong . Note that I have this speed issue only when i use wireless connection.
Your support is highly appreciated.
Regards
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Hello @Mohd
Thank you for posting on the Intel️® communities.
In order to have a better understanding of your issue, please provide me with the following:
- When did it start to happen?
- Are you having issues with Wifi or Bluetooth or both?
- Is this issue happening at home, office environment or both
- Have you installed any recent software or hardware in your system?
- Do you remember if this issue happened after a new Operating System update or Wireless driver update?
- Create a report using the Intel
System Support Utility (Intel SSU)
• Download the Intel SSU here:
• Open the application and select "Everything" click on "Scan" to see the system and device information. By default, Intel
• Click on the menu where it says "Summary" to change to "Detailed View".
To save your scan, click on "Next", then "Save".
Best regards,
Jean O.
Intel Customer Support Technician
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Hello @Mohd
Were you able to check the previous post?
Let us know if you still need assistance.
Best regards,
Jean O.
Intel Customer Support
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Hello @Mohd
We have not heard back from you, so we will close this thread. If you need any additional information, please submit a new question as this thread will no longer be monitored.
Best regards,
Jean O.
Intel Customer Support
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