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Intel(R) Wi-Fi 6 AX200 160MHz causing frequent hard-restarts which causes data loss

sccpsteve
Beginner
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The Lenovo Legion PC is at it again. I've got some problems to report before I even think about throwing away my factory-original Intel WiFi card that came with this PC that was manufactured two years ago (sick of it since who knows when). I don't even know why a simple WiFi card could create a Blue Screen of Death. It's a WiFi card, not a system process error - what the heck?

This problem has existed since the first day that this PC was used. WiFi card is factory original.

This isn't about bluetooth only WiFi.

 

Lenovo Legion 5i Desktop Unit

  • OS Name Microsoft Windows 11 Home
  • Version 10.0.22000 Build 22000
  • Other OS Description Not Available
  • OS Manufacturer Microsoft Corporation
  • System Name DESKTOP-O0IRII3
  • System Manufacturer LENOVO
  • System Model 90NC0020US
  • System Type x64-based PC
  • System SKU LENOVO_MT_90NC_BU_Lenovo_FM_Legion T5 28IMB05
  • Processor Intel(R) Core(TM) i7-10700 CPU @ 2.90GHz, 2901 Mhz, 8 Core(s), 16
  • Logical Processor(s)
  • BIOS Version/Date LENOVO O4NKT16A, 9/3/2020
  • SMBIOS Version 3.2
  • Embedded Controller Version 1.11
  • BIOS Mode UEFI
  • BaseBoard Manufacturer LENOVO
  • BaseBoard Product 3717
  • BaseBoard Version SDK0R32862 WIN 3258183920894
  • Platform Role Desktop
  • Secure Boot State On
  • PCR7 Configuration Elevation Required to View
  • Windows Directory C:\WINDOWS
  • System Directory C:\WINDOWS\system32
  • Boot Device \Device\HarddiskVolume3
  • Locale United States
  • Hardware Abstraction Layer Version = "10.0.22000.778"
  • User Name DESKTOP-O0IRII3\sccps
  • Time Zone Pacific Daylight Time
  • Installed Physical Memory (RAM) 24.0 GB
  • Total Physical Memory 23.7 GB
  • Available Physical Memory 15.6 GB
  • Total Virtual Memory 27.2 GB
  • Available Virtual Memory 15.8 GB
  • Page File Space 3.50 GB
  • Page File C:\pagefile.sys
  • Kernel DMA Protection Off
  • Virtualization-based security Not enabled
  • Hyper-V - VM Monitor Mode Extensions Yes
  • Hyper-V - Second Level Address Translation Extensions Yes
  • Hyper-V - Virtualization Enabled in Firmware Yes
  • Hyper-V - Data Execution Protection Yes

Wi-Fi and Ethernet adapters 

  • Name [00000012] Intel(R) Wi-Fi 6 AX200 160MHz
  • Adapter Type Ethernet 802.3
  • Product Type Intel(R) Wi-Fi 6 AX200 160MHz
  • Installed Yes
  • PNP Device ID
  • PCI\VEN_8086&DEV_2723&SUBSYS_00808086&REV_1A\4&38782956&0&00
  • D8
  • Last Reset 7/30/2022 3:10 PM (When the last hard restart happened!)
  • Index 12
  • Service Name Netwtw10.
  • Driver C:\WINDOWS\SYSTEM32\DRIVERS\NETWTW10.SYS (22.150.0.3, 4.72 MB (4,946,512 bytes), 6/6/2022 2:53 PM)

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*Please Note: All information has been provided for you to diagnose the problem. Please read through this entire message to view the system data. Confidential data hidden. If you need further information for diagnosis, please write back regarding the topic. It's been two years since the problem started (the day it was first set up), and I've been sick of this for who knows how long. Hopefully I can finally get help after waiting almost two years with frequently interrupted online (AND offline) gaming.

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sccpsteve
Beginner
1,922 Views

This thread has been bumped to the top due to prolonged inactivity

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