Intel(R) Wi-Fi 6E AX210 160MHz. Netwtw14 cannot be found

[dankjuggler]

Ive been losing connection for 3 days. Im trying to connect to a mesh wifi. I havent had problems connecting to it for years, just a few days ago, it would disconnect randomly. If i try to connect to the main wifi my mesh is connected to, my PC will connect without issue. 

In Event Viewer, the problem always says "Netwtw14 cannot be found". Ive updated every driver imaginable and at a loss here.

Please help. 

[JedG_Intel]

Hello dankjuggler,

Thank you for posting at Intel Community Forum

For me to properly address this concern, please share the following details:

1. Have you checked if this issue happens on different networks?

2. Have you rebooted your access-point, router, modem?

3. Have you modified any Wi-Fi adapter settings before issue appears?

4. What is the brand of the mesh you are using?

5. Please go to your device manager, then take a screenshot and share it with me

6. Please share a screenshot of the error message that you are seeing.

Additionally, to have a better understanding of your system configuration and components please generate System Support Utility (SSU) report. Please follow instructions here and send the report - How to get the Intel® System Support Utility Logs on Windows*

I hope to hear from you soon.

Best regards,

Jed G.

Intel Customer Support Technician

[JedG_Intel]

Hello dankjuggler,

I wanted to check if you had the chance to review the questions I posted. Please let me know at your earliest convenience so that we can determine the best course of action to resolve this matter.

Best regards,

Jed G.

Intel Customer Support Technician

[JedG_Intel]

Hello dankjuggler,

I have not heard back from you so I will close this inquiry now. If you need further assistance, please submit a new question as this thread will no longer be monitored.

Best regards,

Jed G.

Intel Customer Support Technician