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Intel(R) Wireless AC 9260 160MHz network adapter isn't running (Code 10)

Backpack
Beginner
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Hi! I just found out my PC has been having some issues with the network, as in there isn't even a button to connect to the network and it seems to be a result of the network adapter, I researched into Code 10 being the possible issue and have reinstalled the exact driver about 1000 times but nothing works and I have tried nearly every solution I can find. Any advice?

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VonM_Intel
Moderator
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Hi, Backpack.

Thank you for posting in our Community.

I understand you're having trouble with your Intel(R) Wireless AC 9260 network adapter. Let me assist you with that. A Code 10 error typically indicates a temporary issue where the Device Manager cannot start the hardware device. However, this error is often a generic message that points to an unspecified problem. It can occur when there is a yellow exclamation point (!) next to the Bluetooth or Wireless (Wi-Fi) device in Device Manager, or when the properties of the Bluetooth or Wireless device show the status: "This device cannot start. (Code 10) STATUS_DEVICE_POWER_FAILURE."

You mentioned that you tried various solutions before reaching out to us. Besides reinstalling the exact driver, could you please share the details of those attempts so we can avoid repeating any unnecessary steps?

 

Additionally, you provided information about your wireless model and the specific error code you encountered. To assist you further, I would like to confirm additional details such as your OS build number and the exact wireless driver version. The System Support Utility (SSU) can collect this information, which would be very helpful to me.


Have a nice day!

Best regards,

Von M.

Intel Customer Support Technician


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VonM_Intel
Moderator
692 Views

Hi, Backpack.

 

Have you had a chance to review my previous response? Please let us know if you require any further assistance. I'm here to help.

 

Best regards,

Von M.

Intel Customer Support Technician


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VonM_Intel
Moderator
664 Views

Hi, Backpack.

 

I have not heard back from you, I will close this inquiry now. If you need further assistance, please submit a new question as this thread will no longer be monitored.

 

Best regards,

Von M.

Intel Customer Support Technician


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