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Intel WIFi 6 AX201 160 MHz Adapter Not Working

Shaynn
Beginner
666 Views
Hello, I have been having problems with my laptop for a while, about the Intel WIFi 6 AX201 160 MHz Adapter, but until now I was disabling the device and trying to run it, but today it was completely gone, I tried many times but it did not work, I read a lot of forums and there are a lot of different solutions, I was confused, so I decided to write here. The problem is that this error is strange because whenever I unplug my laptop from the charger, this driver stops and when I plug it back, it does not come back. When I did what we wrote above, it was working, but it doesn't happen anymore, it only happens when I unplug my laptop and it goes away when I plug it in. Please help urgently.
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DeancR_Intel
Moderator
555 Views

Hi Shaynn,


Apologies for the delay in my response.


I understand that you have a laptop. I highly suggest downloading the drivers on your OEM website.


We supply generic versions of graphics drivers for general purposes. Computer manufacturers might have changed the features, incorporated customizations, or made other changes to the graphics driver software or software packaging. To avoid potential installation incompatibilities, we recommend that you check first with your computer manufacturer and use the driver software provided by them.


Here's the link for the list of the manufacturer:


System Manufacturers (intel.com)


Once done downloading the drivers to your OEM, I recommend doing clean install of the wireless driver. To help you with this, here's the link for reference:


Clean Installation of Wireless Drivers (intel.com)


Let us know if this works and if you have any questions.


Best regards,

 

Dean R.

Intel Customer Support Technician




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DeancR_Intel
Moderator
445 Views

Hi Shaynn,


I wanted to follow up on the previous message regarding your inquiry. Have you had a chance to review it? If you have any questions or need further information, please let me know.

 

Best regards,


Dean R.

Intel Customer Support Technician


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DeancR_Intel
Moderator
399 Views

Hi Shaynn,


I have not heard back from you so I will close this inquiry now. If you need further assistance, please submit a new question as this thread will no longer be monitored.

 

Best regards,


Dean R.

Intel Customer Support Technician


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