Intel Wi-Fi 6E AX210 Error 43

[tstob1]

Lost both Wi-fi adapter AX210 and Bluetooth. Yellow bang and Error 43.

Using USB Ethernet adapter.

Windows 11 24H2 26100.2605. Was the same on 23H2

When I install the latest intel drivers they do not show up in the installed apps, only the Bluetooth does. I have uninstalled the adapter and drivers in device manger and rebooted several times.

Acer laptop and no power management tab for the Wi-fi adapter. only Acer power profile available in advanced power settings can not change. no Acer software installed.

[RobbieR_Intel]

Hello tstob1,

Thank you for reaching out and providing your SSU Log. I understand that you're experiencing issues with your AX201 Wi-Fi adapter and Bluetooth functionality and it is frustrating. 

To better assist you, kindly answer the following questions:

• May I know the exact make and model of your acer laptop?
• Did you make recent changes to your system?
• Have you done other troubleshooting steps?
• Are there any additional logs or warning in the event viewer related to the Wi-Fi or Bluetooth adapters?

Best Regards,

Robbie R.

Intel Customer Support Technician

[RobbieR_Intel]

Hello tstob1,

I wanted to check if you had the chance to review the questions I posted. Please let me know at your earliest convenience so that we can determine the best course of action to resolve this matter. 

Best regards,

Robbie R.

Intel Customer Support Technician

[RobbieR_Intel]

Hello tstob1,

I have not heard back from you so I will close this inquiry now. If you need further assistance, please submit a new question as this thread will no longer be monitored.

Best regards,

Robbie R.

Intel Customer Support Technician