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Intel WiFi 6E AX210MHz WLAN Laptop Adapter

prolou1970
Beginner
417 Views

In order to get to the 6 GHz band I had to remove the AX210 drivers until I got to driver version 22.45.1.1. Why are the newer drivers not working with Wifi 6E? Is Intel working on fixing this?

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DeividA_Intel
Employee
379 Views

Hello prolou1970, 


  

Thank you for posting on the Intel® communities. I am sorry to know that you are having issues with your Intel® Wi-Fi 6E AX210.    


In order to better assist you, please provide the following:  


1. Is this the original adapter that came pre-installed on your computer or did you change/install the adapter to this one?   

2. Is the Bluetooth working?   

3. What is the brand and model name of your AP/modem

4. What is the brand and model name of your laptop or motherboard (if desktop)?

5. What is the operating system installed, as well as the version and build?

6. What is the BIOS version installed?



Regards,  

Deivid A.  

Intel Customer Support Technician 


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Jocelyn_Intel
Employee
348 Views

Hello, @prolou1970  

 

We are checking this thread and we would like to know if you were able to review our previous post. If you need further assistance, please do not hesitate to contact us back. 

 

Best regards,  

Jocelyn M.   

Intel Customer Support Technician. 


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DeividA_Intel
Employee
309 Views

Hello prolou1970,  


 

I was checking your thread and see that we have not heard back from you.  


I’m going to close your post, but if you need further assistance, please do not hesitate to create a new thread. 


 

Regards,  

Deivid A.  

Intel Customer Support Technician  


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