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Intel Wireless AC 9461 Latest Driver Error

Diganta_Majumder
Beginner
3,615 Views

Sorry for the lack of Info.

I installed the driver using Intel Driver & Support Assistant.

My Laptop is from HP model- Pavilion 15 cs-1032tx

and my OS is Windows 10 Home Version 20H2.

After the installation of Intel Wireless latest  driver version 22.20.0.6, My Laptop crashing with this Windows BSOD(Blue Screen of Death) With These Codes 

Driver_IRQL_Not_Less_or_Equal

Stop Code:- Netwtw08.sys

Device PCI\VEN_8086&DEV_9DF0&SUBSYS_02648086&REV_30\3&11583659&0&A3 had a problem starting.

Driver Name: oem86.inf
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Service: Netwtw08
Lower Filters:
Upper Filters: vwifibus
Problem: 0x15
Problem Status: 0x0

The problem resolved after I have to Uninstall the device and restart I have returned to the driver version 21.90.2.1.

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4 Replies
Khun_Doug
Valued Contributor I
3,531 Views

Diganta,

You didn't indicate what type and model of laptop you have. And was the driver you installed the version specifically provided by the laptop manufacturer, or the version direct from Intel. And also what version of Windows you are running.

 

Maria_R_Intel
Moderator
3,494 Views

Hello Diganta_Majumder,


Thank you for posting on the Intel* Community.


To better assist you, please provide us with the below details:


  • Is the wireless card an integration you made to your system or it came included with the PC?


Please provide us with the Intel® System Support Utility (Intel® SSU) report

 


Best regards,

Maria R.

Intel Customer Support Technician


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Maria_R_Intel
Moderator
3,477 Views

Hello Diganta_Majumder,


 

Were you able to check the previous post?

 

Let me know if you need more assistance.

 

Best regards, 

Maria R.  

Intel Customer Support Technician 


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Maria_R_Intel
Moderator
3,454 Views

Hello Diganta_Majumder,


We have not heard back from you, so we will close this thread. If you need any additional information, please submit a new question as this thread will no longer be monitored.

 

Best regards, 

Maria R.  

Intel Customer Support Technician 


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