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Beginner
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Intel® Wireless Bluetooth® causing crashes. Conflict with Motherboard?

I have been struggling to find the source of my constant, seemingly random PC restarts and BSOD for awhile. I finally was able to replicate the restarts by simply searching for Bluetooth connections. Every time I do that my PC crashes reliably.

All drivers are up to date for my Intel products, I used their Driver Support Assistant to make sure.

Could there be a conflict with my motherboard? This was a custom build.

 

Microsoft Windows 10 Home

Intel(R) Core(TM) i7-9700K CPU @ 3.60GHz, 3600 Mhz, 8 Core(s), 8 Logical Processor(s)

MPG Z390 GAMING EDGE AC (MS-7B17)

16 GB RAM

NVIDIA GeForce RTX 2070 SUPER

Inland 1TB SSD

CX750M PSU

Intel® Wireless-AC 9462

 

BSOD messages:

“KMODE EXCEPTION NOT HANDLED” (most common)

“IRQL GT ZERO AT SYSTEM SERVICE”

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Super User Retired Employee
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We need more information about your setup. Please download and run the Intel System Support Utility for Windows and have it save the report to a file. Then, using the Drag and drop here or browse files to attach dialog below the edit box for the body of your response post, upload and attach this file to the response post.

...S

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