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Beginner
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Internet download speed is low. However Upload speed is adequate according to my internet plan. Need Assistance.

I am using Intel(R) Dual Band Wireless-AC 3160 on Windows 10 Home.

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Super User
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Re: Internet download speed is low. However Upload speed is adequate according to my internet plan. Need Assistance.

I would start from reset the router (disconnect the power supply and reconnect it after 15 seconds).

 

Leon

 

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Beginner
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Re: Internet download speed is low. However Upload speed is adequate according to my internet plan. Need Assistance.

I already done the basic troubleshooting where I have restarted my Laptop, cleaned my temp., updated the latest driver(still sluggish) and restarted my router multiple times.

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Super User
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Re: Internet download speed is low. However Upload speed is adequate according to my internet plan. Need Assistance.

  1. Did you checked WiFi performance with other device instead of your laptop. For example with your mobile?
  2. Can you connect your laptop to the router, using Ethernet cable?
  3. The above will help to know if the problem is in your laptop Wifi or other.

Leon

 

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Beginner
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Re: Internet download speed is low. However Upload speed is adequate according to my internet plan. Need Assistance.

Hi,

 

  1. Yes, I have checked with my mobile devices and other laptop. All the other devices are performing accordingly.
  2. With Ethernet Cable the the performance is adequate. ( i.e. 49/50 Mbps download speed) .

 

Thanks,

Vaibhav

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Super User
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Re: Internet download speed is low. However Upload speed is adequate according to my internet plan. Need Assistance.

Hi Vaibhav,

  1. So we may conclude that the problem is caused by laptop WiFi.
  2. If your router has dual band WiFi, you may try to use the other band (I presume 5GHz).
  3. In your carrent WiFi band (I presume 2.4GHz), choose Channel Width: 20MGHz only, Channel 10 (instead Auto)
  4. If the above will not help, please ask question in your laptop vendor support site.

 

Leon