Is 6 GHz disabled?

[SGoodman]

The 6 GHz band isn't showing for the Wi-Fi 6E AX211. I already asked a question, but I took too long to respond and the thread was closed. To answer the previous thread's questions:

• 6 GHz is allowed in Canada on the following spectrum
• The manufacturer supports 6 GHz
• The router supports 6 GHz
• The latest driver is installed
• The latest version of Windows is installed (Windows 11 Version 24H2 Build 26100.4061)

I'm out of ideas. Is there anything else I can try?

Thanks,
Shane.

[JeanetteC_Intel]

Hello SGoodman,

Thank you for posting back in Intel Communities.

We usually follow up on thread before we close it. I understand that your system met all the requirement to be able to connect to 6 GHz channels.

Please proceed with a clean installation of the latest OEM driver, version 23.40.0.4. Please also check the Recommended Settings for 802.11ax Connectivity.

I hope this helps.

Best regards,

JeanetteC.

Intel® Customer Support Technician

[ArchieD_Intel]

Hello SGoodman,

Did you have a chance to review the previous post? Please feel free to reach out if you have any questions. Thank you.

Best regards,

Archie D.

Intel® Customer Support Technician

[JedG_Intel]

Hello SGoodman,

We have not heard back from you so I will close this inquiry now. If you need further assistance, please submit a new question as this thread will no longer be monitored.

Best regards,

Jed G.

Intel Customer Support Technician